Senior Change Lead

il y a 6 jours

Luxembourg IQ-EQ Temps plein

Company Description

Do you want to be part of a Global Private Equity Administrator who provides outsourced Administration services for PE, Real Estate, Depository and Compliance with Assets under Administration in the excess of $650Billion?

With offices across 24 jurisdictions including New York, London, Paris, Amsterdam, Cayman, BVI, Belfast, Dublin, Guernsey, Jersey, Luxembourg, Netherlands, Cyprus, Mauritius, Singapore, Hong Kong and Manila our growth journey has only just begun.

**Job Description**:
**N.B. This is a 12 month FTC opportunity**

Our business is changing, we aren't the same business we were yesterday, we are on a journey of growth and I am exciting to say this is where you come in

The whole point of delivering a project is to create a change that drives some kind of strategic or tactical benefit for our organisation, are you the Senior Change Lead that can help us deliver our goals? If so, read on...

To be successful in this role you will have delivered projects from "cradle to grave", you've been there at every step

**Responsibilities (how we will measure success)**
- To act as a senior change lead in the business, overseeing the overall enterprise transformation programme Horizon and various global or regional change initiatives
- Help prioritise improvements and the focus of the team across the platforms to deliver the greatest impact and improvements in ways of working
- Act as a hands on business change lead, working closely with direct reports to drive change and embed agile ways of working
- Oversee new implementations across the group or upgrades where already in use, support deployments in line with the wider group offshore focused strategy
- Help drive establishment and better management of our business through greater use of operational KPIs that should be enabled by our workflow and document management tools
- Work collaboratively with other departments, with countries and Global Client Delivery to deliver change programmes and support improvement initiatives.
- Ensure all projects are assessed and managed with a global lens, embedding standards for all to work towards
- Oversee initiative delivery in line with best practice governance appropriate to the type and complexity of projects

**Tasks (what does the role do on a day-to-day basis)**
- Builds close relationships with other departments to ensure smooth collaboration and understanding of wider activity going on in the business
- Manage the programme of work comprised of global, regional and or local transformational initiatives across Continental Europe
- Deliver successfully the multi-year transformational programme Horizon across Continental Europe
- Guides the setup and delivery of our primary workflow, and multiple document management initiatives. Drive global standards and delivery towards the defined target states
- Ensure tools leverage appropriate super users and training platforms to enable use at scale for thousands of users in a high attrition environment
- Oversees improvements in KPIs globally to support effective delivery by countries utilising MI support
- As a senior change leader, ensure relevant global communications are issued around ongoing initiatives and best practice, building SME communities if relevant
- Ensures all active projects are setup and managed in-line with group processes
- Ensuring delivery in-line to agreed baselines for deliverables, scope (and quality), time and cost, including managing and monitoring project budgets
- Ensure all projects clearly identify and track benefits
- Pro-actively and effectively manage project execution risks and issues as they arise, including the development of contingency plans.
- Ensure each project has an appropriate governance framework
- Liaise with departments to ensure transition of Projects to business as usual
- Ensure lessons learnt are appropriately reflected with regular retrospectives
- Motivate and coach direct reports and project teams, ensuring development of team skills
- Build and manage meaningful and supportive relationships across the organisation. Demonstrate leadership and people skills
- Identify resourcing needs and ensure they are appropriate to deliver the programme. Support recruitment or sourcing of team members when needed
- Act as a role model and a leader within the team, expressing appropriate characteristics as expected at this level.
- Undertake any additional reasonable duties as required by the Firm.

**Key competencies for position and level**
- Builds effective teams
- Drives results
- Manages Conflict
- Resourcefulness
- Balances Stakeholders

**Key behaviours we expect to see**

In addition to demonstrating our Group Values (**Authentic, Bold, and Collaborative**), the role holder will be expected to demonstrate the following:

- Taking Ownership
- Resilience
- Positivity
- Proactivity

**Qualifications**:
**Essential Criteria**:

- 10+ years’ experience of end to end change management across a variety of

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