Intern - Support L2 Workstation
il y a 3 semaines
A career at the Lombard Odier Group is something to be proud of. Our mission is to protect and grow our clients’ wealth - but not by any means necessary. Sustainability is at the heart of everything we do and we treat our clients’ wealth as if it were our own. We protect our clients’ assets for the long-term using expertise and innovation, all underpinned by our Rethink Everything philosophy. Our colleagues are the foundation of our success. We employ people at different life stages, from graduates to executive level leaders. The one thing they all have in common is that they seek to challenge the status quo, are imaginative and have the ability to offer a fresh perspective.
Lombard Odier T&O Services (Europe) is a service company based in Luxembourg and active in providing banking IT infrastructures and operations to private banks in Europe. It is a full subsidiary of Lombard Odier, a Swiss Group based in Geneva and active in private and institutional asset management. Lombard Odier has a presence in the world’s main financial centers and offers its clients a global perspective.
KEY RESPONSIBILITIES
Summary
As a trainee in our team of workstation specialists in Level 2 support, your main objective is to help the team troubleshoot and resolve problems escalated by the Service Desk.
Key responsibilities
- Analyze and resolve Infrastructure related Incidents, escalated by Service Desk,
- Includes: Workstation, Telephony, Mailing, Mobility & Printing related incidents,
- Calling end-users for Incident Troubleshooting,
- Close interaction with Service Desk and level 3 services facilitating the resolution or dispatching of Incidents,
- Coordinate with different IT Departments (packaging, security, system, network, etc.)
- Workstations and logs monitoring through Nexthink, Splunk, Event Viewer, etc
- Create procedures for improving the troubleshooting process.
Management and Reporting
- Reporting to Infrastructure Support Team Manager.
Profile
Qualifications/education required:
- Bac +2 minimum in IT
Technical Skills and Knowledge:
- Windows 10, Office 365/2019
- Exchange environment,
- Mobility solutions MDM / AirWatch, Microsoft Teams,
- Telephony Kurmi, Cisco Jabber,
- Scripting (PowerShell, VBScript)
- Splunk, Nexthink,
- Citrix Environment, Director,
- Active Directory and permissions management
- General deployment & packaging concepts: SCCM, App-V
Interpersonal skills:
- Good technical investigation skills
- Team spirit
- Fast learner
Language skills:
- Fluent in French and English
We offer a caring environment in which learning is an important part of the job.
If you recognise yourself in this description, then please do apply. We look forward to hearing from you.
-
Support & Service Desk Agent L1-l2
il y a 4 semaines
Luxembourg LHH Temps pleinUn de nos très bons clients recherche **un(e) Support & Service Desk Agent L1-L2** pour intégrer leur équipe "Support / service Desk". Cette opportunité est à pourvoir **dès que possible**, avec une **possibilité d'embauche en CDI** à terme. LHH, au travers d’une marque unique, offre des solutions complètes de Gestion des Talents. Nous sommes...
-
Helpdesk L2
il y a 1 mois
Luxembourg Anidris Services Temps pleinMise en ligne le 19-01-2024 Helpdesk L2 - Date - 19-01-2024 - Référence - 0098_EP - Contrat - CDI - Secteur - Finance - Localisation - Luxembourg - Fonction - Helpdesk / Support / Opérateur **Contexte du recrutement et définition de poste**: Nous recherchons actuellement un Technicien Support Niveau 2 polyvalent et motivé pour rejoindre l'un de nos...
-
Support Helpdesk Trilingue
il y a 4 semaines
Luxembourg LHH Temps pleinNous recherchons plusieurs **Supports helpdesk trilingues L1/L2 parlant couramment français / allemand / anglais**. Cette opportunité est à pourvoir **dès que possible**, avec une **possibilité d'embauche en CDI à terme**. LHH, au travers d’une marque unique, offre des solutions complètes de Gestion des Talents. Nous sommes spécialisés dans le...
-
Desktop Support
il y a 7 jours
Luxembourg CosMic IT Temps pleinFull Time - Luxembourg - Posted 11 months ago - Applications have closed - Work Visa Required - CosMicIT **CosMic IT** - Find Your Dream Job Here_ Greetings Everyone, - We are urgently looking for Desktop Support Locations: Luxemburg Roll type: Contract Language-French, German, and English speaking - Job Description: - Desired Competencies...
-
Wealth Management Support Officer
il y a 1 mois
Luxembourg Indosuez Wealth Management Temps plein**Description du poste**: Votre mission En tant qu’assistante du Directeur Général Adjoint en charge du Développement et intervenant aussi en support de la Responsable Business Development, vous aurez principalement pour responsabilité d’assurer le bon fonctionnement et la communication avec le reste de la banque et de ses managers, et aurez...
-
Wealth Management Support Officer
il y a 1 mois
Luxembourg CA Indosuez Wealth (Group) Temps plein**Type de métier**: Types de métiers Crédit Agricole S.A. - Commercial / Relations Clients **Types de métier complémentaires**: Types de métiers Crédit Agricole S.A. - Administration / Services Généraux **Intitulé du poste**: Wealth Management Support Officer H/F **Type de contrat**: CDI **Date prévue de prise de...
-
Apprenti Agent Helpdesk
il y a 3 jours
Luxembourg CTG Temps plein**IT SERVICE MANAGEMENT** **LUXEMBOURG**: **Andrea Miguel** **Recruiter** **_CTG PSF est une soci_**_é_**_t_**_é_**_ de services en informatique au service d_**_’_**_une client_**_è_**_le dominante financi_**_è_**_re. _** **_Notre Centre de Services d_**_é_**_di_**_é_**_ au Support ne fait que s_**_’_**_agrandir et nous actuellement _**_à_**_...
-
Sales Support Intern – Management Company
il y a 1 mois
Luxembourg ING Luxembourg Temps pleinING Solutions Investment Management (ISIM) is looking for a Sales Support Intern to support its activities in Luxembourg starting from June 2024 and for 6 months. ISIM is a subsidiary of ING Belgium (32%) and ING Luxembourg (68%). ISIM benefits from the status of a “Super ManCo” as it has received licenses to manage both UCITS and Alternative...
-
Sales Support Intern – Management Company
il y a 1 mois
Luxembourg, Luxembourg ING Luxembourg Temps pleinING Solutions Investment Management (ISIM) is looking for a Sales Support Intern to support its activities in Luxembourg starting from June 2024 and for 6 months. ISIM is a subsidiary of ING Belgium (32%) and ING Luxembourg (68%). ISIM benefits from the status of a "Super ManCo" as it has received licenses to manage both UCITS and Alternative Investment...
-
Sales Support Intern
il y a 4 semaines
Luxembourg Findel Airport ING Temps pleinING Solutions Investment Management (ISIM) is looking for a Sales Support Intern to support its activities in Luxembourg starting from June 2024 and for 6 months. ISIM is a subsidiary of ING Belgium (32%) and ING Luxembourg (68%). ISIM benefits from the status of a “Super ManCo” as it has received licenses to manage both UCITS and Alternative Investment...
-
Retail - Risk Support Team Intern
il y a 4 semaines
Luxembourg, Luxembourg ING Temps pleinAfin de supporter le Risk Support Team dans la ligne « Risk » du Retail Banking, nous recherchons un(e) stagiaire RST Support Officer (m/f) pour renforcer nos équipes. Ce stage s'inscrit pour une durée de 6 mois à 1 an, à débuter en Juin 2024. Votre Mission :En tant que stagiaire RST Support Officer (m/f), vous découvrirez, entre autres, la vision...
-
Facility Manager
il y a 4 semaines
Luxembourg GSK Stockmann Temps plein**GSK Stockmann**: **Jobbeschreibung**: **Facility Manager (M/F/d)** GSK Stockmann is a leading independent European corporate law firm with over 250 professionals and offices in Germany, Luxembourg and the UK. Drawing on wide-ranging expertise, our dedicated teams find individual solutions for clients´ needs. Our advice combines an economic focus with...
-
Finance Intern
il y a 1 mois
Luxembourg Bank of China Luxembourg Temps plein**Company Description** As a Luxembourg-incorporated bank since 1979, together with the global presence of Bank of China Group, Bank of China Luxembourg has been successfully operating and continually developing its business over the years, and has contributed to the local and worldwide economic and social development. With 45 years of expertise and...
-
Intern- Internal Audit
il y a 4 semaines
Luxembourg Bank of China Luxembourg Temps pleinCompany Description As a Luxembourg-incorporated bank since 1979, together with the global presence of Bank of China Group, Bank of China Luxembourg has been successfully operating and continually developing its business over the years, and has contributed to the local and worldwide economic and social development. With more than 40 years of expertise and...
-
Real Estate Valuation Intern
il y a 1 mois
Luxembourg Finance active Temps pleinCompany Description Altus Group has a new and exciting opportunity for a **Real Estate Valuation Intern** to join our Altus Analytics Advisory business unit in **Luxembourg**. This is a startup environment with a unique approach to valuation. You will have the opportunity to get real hands on experience on valuation, appraisal methods, and property risk...
-
IT Application Support
il y a 2 semaines
Luxembourg, Luxembourg NOOEH Temps pleinEn tant que Technicien Support Applicatif, vous rejoindrez une équipe dynamique et passionnée par les technologies au sein d'un établissement de santé de renom au Luxembourg.Au quotidien, vous serez l'un des piliers du support informatique, en assurant la maintenance, la performance et la documentation des applications métiers.Vos missions principales...
-
Real Estate Valuation Intern
il y a 1 mois
Luxembourg Altus Group Temps pleinJob Category: Administration Pay Grade Range: €24,000.00 - €56,000.00 Disclaimer: The base salary range represents the low and high end of the Altus Group’s salary “Pay Grade Range” for this position in the primary work location. Actual hiring salaries will vary depending on factors including but not limited to location, experience, and...
-
Capital Markets Intern
il y a 4 semaines
Luxembourg CSC (Corporation Service Company) Temps pleinCorporate Assistant intern, Capital Markets (Luxembourg) - Luxembourg, Grand Duchy of Luxembourg _ - Monday - Friday, 9:00am - 6:00pm _ - Internship Program Dates: June 3 - August 9 _ CSC® is the world’s leading provider of business, legal, tax, and digital brand services to companies around the globe. Our clients include many of the Fortune 500,...
-
Real Estate Valuation Intern
il y a 1 mois
Luxembourg Altus Group Temps pleinJob Category: Commercial Property Valuation Opportunity Awaits at Altus Group! The Opportunity Altus Group has a new and exciting opportunity for a Real Estate Valuation Intern to join our Altus Analytics Advisory business unit on a 6 month contract in Luxembourg. This is a start-up environment with a unique approach to valuation. You will have the...
-
Intern Compliance
il y a 4 semaines
Luxembourg Cargolux Temps pleinTASK RESPONSIBILITIES: **Compliance & Ethics intern** Are you eager to gain hands-on experience in compliance processes? We invite you to join our dynamic team as an intern within the Compliance & Ethics department! **Responsibilities**: As a vital member of our team, you will assist in various tasks related to compliance & ethics. Your responsibilities...