Manager – Transfer Agency

il y a 2 semaines


Luxembourg RSM Luxembourg Temps plein

RSM Luxembourg is a member of the RSM International network represented in 120+ countries, the world's 7th largest network of audit, tax and consulting firms.

With a team of around 120 employees, RSM in Luxembourg is a strong medium-sized organization with a sound human touch and solid values.

RSM Financial Services Luxembourg is a regulated CSSF PSF providing central administration and transfer agency services to Alternative Investment Funds, with a strong focus on Private Equity and Real Estate funds.

RSM Financial Services Luxembourg is currently looking for a dynamic person with the following profile:

Manager – Transfer Agency & Operational Services (m/f):

Position Overview:

The successful candidate will manage the transfer agency activities and operational activities of regulated and unregulated funds (mostly closed-ended AIFs), primarily in private equity, real estate and private debt. The role requires a seasoned professional with strong experience in transfer agency operations and a deep understanding of the Luxembourg financial sector. This position is crucial for ensuring the smooth and compliant operation of fund administration services, maintaining high standards of service delivery, and fostering a collaborative working environment.

Key Responsibilities:

Transfer agency and operational services:

  • Oversee and manage all aspects of the transfer agency function;
  • Ensure accurate and timely processing of investor transactions, capital calls, distributions, and other fund-related activities (equalization, waterfall, merger, liquidation,…);
  • Maintain and update the funds' register;
  • Assist clients during fund launches/liquidations (review of LPA/PPM and SLAs), and on day-to-day operations (attending to board meetings, assisting for clients' audit process); and
  • Oversee the preparation and dissemination of investor communications, including reports, and notices.

Regulatory Compliance:

  • Participate to the draft of transfer agency and operational procedures in line with legal and regulatory requirements; and
  • Ensure transfer agency and operational activities comply with applicable policies and procedures.

Team Management

  • Manage and mentor the transfer agency and operational services team;
  • Foster a culture of continuous improvement, collaboration, and high quality service provision;
  • Assist with the invoicing process and ensure that budgets are respected; and
  • Ensure the provision of ongoing training for team members.

Client Relationship:

  • Assist the conducting officer responsible of client relationship management to address and resolve client queries and issues relating to transfer agency and operational services.

Reporting and process:

  • Regularly report to senior management on transfer agency and operational services activities;
  • Ensure timely and accurate reporting to regulatory bodies and other stakeholders; and
  • Actively participate to the implementation of transfer agency technology solutions and process.

Qualifications, experience and competences:

  • Bachelor's degree or Master in Finance, Business Administration, or related field;
  • Minimum of 5 years of experience in transfer agency operations and fund administration, preferably with AIFs and audit background;
  • Good knowledge of Luxembourg fund industry regulations;
  • Client-focused approach;
  • Ease with calculations and knowledge of accounting;
  • Strong analytical, organizational and problem-solving skills; and
  • Excellent communication and interpersonal skills.

Why join us?

You will be joining a highly collaborative, multicultural and caring team. We are committed to providing our employees with a working environment where everyone can contribute to improving the opportunities and effectiveness of our work services. We offer a diverse and high quality training programmes, excellent career prospects.

Diversity and inclusion at RSM Luxembourg

We are committed to creating a diverse and inclusive work environment, where talented people inspire the organization with their diversity of thought, background and experience, in order to strengthen our identity and support our growth. To achieve this, we have actively integrated diversity and inclusion into our business strategy, and sealed it with signing of the Luxembourg IMS Diversity Charter in May 2023

At the final stages of the recruitment process, the successful candidate will be asked to provide supporting documentation such as, i.a., copies of diplomas or proof of previous jobs, and a standard criminal record check will also be requested.

All applications will be treated in the utmost confidentiality.


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