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Client Service Officer

Il y a 4 mois


Luxembourg, Luxembourg Manpower Luxembourg S.A. Temps plein
MANPOWER Luxembourg SA recruits for one of its clients, a banking institution :

Client Service Officer (M/W/X)

Temporary mission

The Client Service Officer is part of Operation and Depositary; he/she reports to the Head of Operation and Depositary.

Her/his main role is to provide assistance to clients – Institutions and InvestmentVehicles - handling their account's operations including account opening due diligence, instructions and transactions execution, queries, reporting, controls and periodical reviews.

Responsibilities
  • Booking client instructions in the core system (cash & securities).

  • Taking care of client's and funds service providers requests

  • Control and monitoring of the recurrent fees for funds and insurance clients activities

  • Liaising where relevant with the Depositary Oversight Team

  • Interatct with external Transfer Agent, central Administration and Management Companiy operations

  • Performing the different end of day controls

  • Performing and or validating the KYC and AML/CFT analysis for account opening/investor on-boarding

  • Participation into the projects development within the department

  • Ensuring adherence to the bank's relevant procedures in order to meet requirements on compliance and risk

  • Taking initiatives, generating new ideas in line with the bank's strategy in order to maintain a high level of services in changing business circumstances and constant optimising of internal workflows.

Requirements
  • Prior experience of at least 2 years of working within a similar function (custody /funds services, transfer agent, account management assistance, back office, transaction department, It and Oraganisation)

  • Professional behaviour, good attention to detail and a willingness to learn

  • High flexibility and ability to handle various tasks in different fields of activity.

  • Team working attitude

  • Good Knowledge of the asset servicing industry (Depositary and Custody, Investment Funds)

  • Possess appropriate understanding of all the relevant regulations when applicable (including UCITS V, AIFMD, MIFID II, CRS, PRIIP ...)

  • Proficiency in Microsoft Office

  • Fluent in French and English; Italian and Spanish are an advantage

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Only applications meeting the criteria above will be considered and treated confidentially.