Second Level Support Agent
il y a 3 semaines
Eltrona is Luxembourg's historical cable television provider. The company is 100% owned by the Belgian cable company Telenet (a subsidiary of Liberty Global). Eltrona operates a hybrid fiber-coaxial network, providing ultra-high-speed Internet access to more than 80% of Luxembourg's households and businesses.
As part of our development, we are recruiting:
Second Level Support Agent (M/F) - Permanent Contract (CDI)
Profile:
- Knowledge of the telecommunications industry
- Proficiency in English and French; Luxembourgish and German are a plus
- Ability to prioritize tasks and manage a variety of responsibilities in a dynamic work environment
- Strong customer-oriented mindset
- Experience in case management and follow-ups
- Excellent interpersonal skills, ability to work in a team, while also being autonomous and proactive
- Availability and flexibility (variable working hours)
Responsibilities:
- Monitor networks and take the necessary actions when needed
- Assist field technicians during their interventions
- Proactively work on network quality improvements
- Handle customer requests and ticket processing
- Contribute to service quality enhancement
- Test equipment
- Work in shift schedules and be on standby duty
If you are interested in joining a dynamic and innovative company, we look forward to receiving your application
-
Sales Support Analyst H/F
il y a 3 semaines
Luxembourg, Luxembourg Fund Channel Temps pleinSales Support Analyst H/F Type de métierTypes de métiers Crédit Agricole S.A. - Commercial / Relations ClientsIntitulé du posteSales Support Analyst H/FType de contratCDIPoste avec managementNonMissionsAmundi Luxembourg is recruiting for its subsidiary, Fund Channel.We are a regulated B2B fund distribution platform created in 2005, jointly owned by...
-
Salesforce Customer Support Specialist
il y a 4 semaines
Luxembourg, Luxembourg Cronos Europa Temps pleinSalesforce Customer Support Specialist (Role based in Lisbon, Portugal). We're looking for a Customer Support Specialist with a proactive mindset and analytical approach. You will ensure technical issues are resolved efficiently while keeping the business context in mind. ResponsibilitiesProvide first-line and second-line support for Salesforce-related...
-
Freelance Opportunity
il y a 3 semaines
Luxembourg, Luxembourg Harry Hope. Temps pleinHarry Hope, cabinet de recrutement accompagne candidats et entreprises dans leurs recherches des meilleures opportunités au Luxembourg et à l'international. Afin de mieux répondre à vos enjeux, tous nos consultants sont spécialisés par secteur d'activité et zone géographique. POSTE In this role, you'll be a key point of contact for internal users,...
-
IT Support Specialist
il y a 3 semaines
Luxembourg, Luxembourg CTG IT Solutions Temps pleinCTG IT Solutions is an IT Services Company dedicated to European Institutions. We are currently hiring an IT Support Specialist to join a prestigious European Institution in Luxembourg.Your MissionsTo provide and support technical assistance related to the computers systems provided by the EP and standard applications (Microsoft, Adobe and others).Create...
-
Ausbildung zum Fachinformatiker für Systemintegration
il y a 7 jours
Luxembourg, Luxembourg Paul Wagner et Fils S.A. Temps pleinAuf dem luxemburgischen Markt gehört Paul Wagner et Fils mit über 330 Mitarbeiterinnen und Mitarbeitern zu den Marktführern in der technisch en Gebäudeausrüstung. Zum Ausbau und zur Erweiterung unseres Teams suchen wir zur Verstärkung unserer IT Abteilung zum nächstmöglichen Zeitpunkt einen motivierten Auszubildenden zum Fachinformatiker für...
-
Administrative Support
il y a 3 semaines
Luxembourg, Luxembourg lux-Airport Temps pleinlux-Airport - Société de l'Aéroport de Luxembourg SA Your next professional destination Working for lux-AirportDo you know Luxembourg airport as a passenger? Would you like to join our team?lux-Airport is the company that operates Luxembourg's national airport.Its main roles are :Providing a safe, high-performance infrastructure for the air transport of...
-
Operations Agent
il y a 4 semaines
Luxembourg, Luxembourg lux-Airport Temps pleinlux-Airport - Société de l'Aéroport de Luxembourg SA Your next professional destination Working for lux-Airport Do you know Luxembourg airport as a passenger? Would you like to join our team? lux-Airport is the company that operates Luxembourg's national airport. Its main roles are : Providing a safe, high-performance infrastructure for the air...
-
Service employee
il y a 3 semaines
Luxembourg, Luxembourg Moovijob Day Luxembourg à Metz Temps pleinService employee (m/f) We are currently looking for professionals in the service industry.Profile: A first professional experience as a cleaning agent, security agent, logistices services agent, gardener, etc.A-level / Tech-level or general / technical certificateYou will be joining the main players in the Sales and Retail sector in Luxembourg among:...
-
Airport Operations Agent
il y a 3 semaines
Luxembourg, Luxembourg lux-Airport Temps pleinlux-Airport - Société de l'Aéroport de Luxembourg SA Your next professional destination Working for lux-AirportDo you know Luxembourg airport as a passenger? Would you like to join our team?lux-Airport is the company that operates Luxembourg's national airport.Its main roles are :Providing a safe, high-performance infrastructure for the air transport of...
-
HR Support Intern
il y a 3 semaines
Luxembourg, Luxembourg Deloitte Luxembourg Temps pleinThis is a fantastic opportunity if you are looking to start your HR career or take that next step on your HR journey. Working as an HR Management Assistant (f/m), you will be advising our Luxembourg employees on a wide variety of policies and processes. The successful candidate will enjoy working in a diverse business with an inclusive team culture where...
