HR Support Intern

il y a 3 semaines

Luxembourg, Luxembourg Deloitte Luxembourg Temps plein

This is a fantastic opportunity if you are looking to start your HR career or take that next step on your HR journey. Working as an HR Management Assistant (f/m), you will be advising our Luxembourg employees on a wide variety of policies and processes. The successful candidate will enjoy working in a diverse business with an inclusive team culture where people are recognised for their contribution and encouraged to suggest changes that can improve our customer experience.

Your next challenge

  • Be the first point of contact for our customer queries via phone, web chat and email providing high quality advice and guidance.
  • Provide a client focused experience through the timely and accurate management of administrative processes, such as (but not limited to): Internal mobility, Onboarding processes, Coach/buddy allocation, integration/exit surveys, Maternity/paternity/adoption follow up, and other general administration processes.
  • Ensure all system related actions are completed accurately and in time for payroll.
  • Data management (overtime, KPIs, performance process, ).
  • Support in producing Powerpoint slides deck on various HR topics.
  • Participate in elaboration of internal HR communications.
  • Schedule and organize meetings (integration, exit, long term leaves, performance process, ).
  • Contribute to wider projects and initiatives within HR Services, as required.
    • The ability to demonstrate excellent customer service skills
    • General helpdesk / call centre experience
    • Experience of working in an administrative role
    • Has attention to detail and a high level of organisational skills
    • The ability to multitask across a range of processes and procedures, prioritising your workload according to individual deadlines
    • Enjoy working in a busy, fast paced team environment
    • Uses initiative to investigate queries and propose suitable solutions
    • Experience of Word, Excel and Outlook is essential
    • Knowledge of SAP or similar HR systems is desirable
    • Fluency in French and English (any other language is an asset).

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