CTG IT Solutions
il y a 4 jours
Your tasks
- Write, edit, and structure comprehensive technical documentation that meets the needs of end-users and internal teams
- Produce and maintain various types of documents: user guides, administration manuals, service descriptions, procedures, FAQs, etc.
- Work closely with technical, support, and development teams to gather accurate and up-to-date information on products and services
- Ensure the quality and consistency of produced documents, following the company's standards and guidelines
- Manage and organize content in dedicated systems (wikis, intranet, knowledge bases) to facilitate easy access to information for users
- Actively participate in documentation reviews to identify and correct errors, updating documents to reflect product changes
Required skills
- Experience in technical writing: ability to create clear, concise, and technically accurate documents
- Excellent documentation skills: proficiency in document creation tools (Word, PDF) and content management systems (wikis, intranet)
- Strong communication and collaboration skills: ability to work well with diverse teams and convey complex information in an accessible manner
- Team leadership: ability to guide and coordinate workgroups to ensure the consistency and quality of produced content
Your profile
- Bachelor degree in technical writing, communications, computer science, or a related field
- Fluent in English & French
- Around 6 years of experience in a similar role, with a focus on technical documentation for technology products or services
- Familiarity with documentation management and content creation tools (Microsoft Office, Adobe Acrobat, wikis, intranet)
Our offer
- An attractive salary package with or without a company car
- 5 additional vacation days each year
- A dedicated training program with personal development plans
- Extra-legal advantages (IT material, banks, )
- Regular events with the CTG team : learning lunchs, team buildings, fun events, Xmas, Marathons,
If you like multicultural teams and want to join a company with open communication, then apply right now
Please note that a criminal record will be asked for this position.
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