Head of Operations Control Center
il y a 2 semaines
TASK RESPONSIBILITIES:
Our Integrated Airline Control Center (IACC) is the nerve center of the airline and its day-to-day operations.
With their expertise and know-how, this multicultural team, together with other key-departments within Cargolux is ensuring that Cargolux can deliver its promise: "You name it, we fly it".
If you are looking forward to lead this multidisciplinary & multicultural group and to steer the successful enhancement of this organization structure, this will be the right job for you By joining this position, you will play an essential role in designing or improving the processes.
Task responsibilities:
- Lead the continuous improvement of the IACC by focusing on the strategic aspects of this operational department
- Build a shared mission on how flight operations in the future should operate efficiently
- Coordinate with the main departments such as:
- Flight Operations,
- Maintenance & Engineering,
- Ground Operations,
- Network/Revenue Management,
- Ramp and Hub Steering,
- Identify early problems with regards to planned Flight Operations, flight economics and specific factors that could negatively affect the regularity / profitability and / or punctuality of planned Flight Operations in order to initiate or to take corrective actions inside or outside the company
- Prepare management information on IACC KPI's and other relevant topics
- Add value to the operation procedures and improve the operation efficiency
- Maintain and improve the Operation manuals/procedures and service standards
ESSENTIAL REQUIREMENTS FOR THE POSITION:
- Degree in Air Transport Management or equivalent experience
- Knowledge of internal airline processes and structure
- Good understanding on crew, network and operational control principles
- Good understanding of basic operational standards and requirements of a safe an economical flight execution within airline
- At least 10 years relevant aviation experience in Flight Operations related to worldwide flight operations with experience in a leadership role
- Knowledgeable in EASA and IOSA regulations
- Ability to manage and lead a team in a multicultural environment
- Minimum 5 years of experience in people management
- High level senior management experience and management skills
- Results oriented and solution driven with good problem solving and decision making skills
- Strategic mindset, seeing ahead to future possibilities
- Cost and quality awareness
- Strong communication and negotiation skills
- Fluency in written and spoken English is required, any additional language will be an advantage
- Proficiency in MS Office (Word, Excel, Powerpoint and Outlook)
WORKING CONDITIONS:
- Position based in Luxembourg
- Flexible with working hours
- Occasional travel required within the entire Cargolux network
- A Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection
- Internal title will be: Director IACC
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