System Analyst and Support

il y a 1 semaine

Luxembourg, Luxembourg SOFITEX Temps plein
de l'entreprise

Sofitex Talent Recruitment

Fort d'une expérience de plus de 30 ans dans les Ressources Humaines, Sofitex est un réseau international de Travail Temporaire et de Placement en CDI.

Sofitex fonde sa dynamique et son succès sur le professionnalisme de ses équipes, sa forte réactivité et sa proximité.

Description de l'offre

For one of our clients, a bank based in Kirchberg, Sofitex talent recruitment is currently looking for a:

System Analyst and Support (M/F)

Job Purpose

Duties

  • Install and maintain hardware and software systems, including servers, PCs, laptops, and mobile devices;
  • Assist endusers with technical issues and troubleshoot problems (covering help desk duties);
  • Manage and maintain the company's network infrastructure, including switches, routers, firewalls, and wireless access points. Ensuring the daily system operating and monitoring;
  • Research and evaluate new technology solutions to enhance the company's technological capabilities;
  • Create and maintain documentation of hardware and software configurations;
  • Collaborate with crossfunctional teams to identify and solve technologyrelated issues;
  • Monitors the status of all servers (systems availability and performance, Storage space, Data queues, Data replication and data backups);
  • Tracks the HW/SW asset registers, cover help desk duties, grants system accesses according to the user's requests (duly approved by Senior Management beforehand); ICT
  • PL System Analyst and Support
  • Acts in line with the requirements from corporate governance and regulatory requirements from CSSF/BCL
  • Managing the physical inventory of all Hw / Sw and bank tokens
  • Access management
  • Administration of eIBS cases (incidents and changes). E-IBS is an American Software. He will learn how to work with this software, at the bank
  • Ensuring data relevant security via regular backups and antivirus software
Profil recherché

Skills/Qualifications

  • Bachelor's Degree in Computer Science or related field.
-
Minimum of 3 years of experience in IT analysis, support or related field
:

  • Excellent communication and interpersonal skills, with the ability to communicate technical information in a nontechnical manner to endusers.
  • Ability to prioritize and multitask in a fastpaced environment.
  • Strong knowledge of computer hardware, software, IT security and network systems.
-
Ability to troubleshoot technical issues and find solutions
:

  • Microsoft Windows Server
  • Linux platform
  • VMware platform
  • MS Office, SharePoint
-
Banking Knowledge:

  • Being able to document procedures, processes
-
Fluency in English.
Portuguese and French are considered as an asset
Salary : 6,500€ (according to experience) + 18 meal vouchers + Annual bonus (discretionary and eligible after a year within the bank)

Location :
Kirchberg

Contract :
Permanent position

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