Change Manager
il y a 2 semaines
Job Description:
You are
talented,
motivated and
ambitious? Then, we will be more than happy to
meet you
Arηs Cube is looking for a
Change Manager (M/F) to monitor and supervise changes to processes and systems, technology, and processes within the organization.
He/She will play a crucial role in ensuring that staff members embrace the change, while ensuring as well that change projects are implemented on time and within budget.
Your Main Responsibilities:
- Support the implementation and improvement of the policies, processes, and procedures in relation to Change Management (CM)
- Monitor compliance and ensure the processes and procedures are being adhered to by all teams
- Support ISO compliance procedures and audit activities
- Chair & participate in Change Advisory Boards (CABs) meetings
- Review, authorize and prioritize Change requests (CRs, RFCs) as required, organize Change Review boards with the required participants, to facilitate the safe implementation with respect to CM processes and procedures
- Support the operational management of all types of Change and Release CRs using the appropriate authorized tools
- Support the various Project teams to ensure Change management processes and procedures are incorporated into their plans for solutions and services with proper deliverables
- Issue monthly KPI and SLA reports to management
- Lead the continuous improvement of Change Management process, procedures and templates
- Manage CM daytoday activities, collect process metrics (KPIs), track CR implementations process compliance and escalate any issues with the process
- Act as chairperson for process meetings
Qualifications:
Your Profile:
- A bachelor's degree (or postsecondary vocational education plus four years of relevant experience, or eight years of relevant experience) in computer science, information systems administration or another relevant field
- A minimum of three and ideally five or more years' experience in the field of IT process management and/or IT service management. Including a concrete experience in the execution of change management
- Communication Skills in French and English (Verbal, Written, Interpersonal, Proactive listening)
- Positive attitude and customer focus as well as stress resistant
- Team player with strong interpersonal skills
- Willingness to ensure on duty activities when required
ARȠS?
Arηs is a fully
independent group of companies specialized in managing complex
IT projects and systems for
large organisations, focusing on state-of-the-art software development, business intelligence and infrastructure services.
We are composed of 17 entities across 9 countries that are unified by the Arηs Group, with more than
2500 consultants.
This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy.
Our success can be attributed to the synergy among our nine complementary entities, combined with our methodologies, which are based on the Rational Unified Process (RUP) and the Scrum agile software development framework.
Our Vision and Values_**Our vision is to be the most caring and reliable IT company on the market place for both clients and our people.
Our values are
:
caring, agility, excellence, innovation, continual improvement, and reliability.
Our values support our vision by leveraging excellence, striving for results, ensuring commitment and promoting adaptability.
_ Our Culture_
We work in close partnership with our customers, turning their needs into benefits; We promote a dynamic local environment where both young and experience people can realize themselves; We leverage a flexible, independent and responsive organization.
_ Our Brand_
The ArȠs (pronounce [aris]) name comes from Greek Mythology.
ArȠs is the son of Zeus and the God of War - in our eyes, an accurate representation of the intelligence, strategy, leadership and vision that are essential in business.
Don't hesitate Join our team
_ What you'll get:
_
An
informal hierarchy and work environment:
Our open, flat structure supports a strong focus on communication and collaboration, enabling to respond quickly to market changes and customer requests.
An
attractive salary package:
With an attractive salary and benefits package - including advantageous fringe benefits - you'll be paid for what you love to do.
A strong
corporate culture:
You'll join a
dynamic team of smart and ambitious people.
From the way we hire, to the way we relate to our clients - our values from the foundation of the way we work.
Learning & development opportunities:
We constantly
invest in our people and are committed to providing individual development
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