Client Servicing Officer

il y a 2 semaines

Luxembourg, Luxembourg Do recruitment advisors Temps plein

Contract Type:

Permanent

Location:

Luxembourg

Salary:

Market related

Start Date:

Reference:

JO

Contact Name:

Mary Appiah

Job published:

10 November 2023

CLIENT SERVICING OFFICER - German Market (M/F)


DO Recruitment Advisors is delighted to represent its client, a leading life insurance company in Luxembourg, in their search to recruit a Client Servicing Officer to reinforce their team.


THE ROLE:


As a Client Servicing Officer for the German market you will be part of the Agency team and you will manage client files in collaboration with external partners.


  • You ensure and deliver timely and accurate service to the holders of German policies during the contractual relationship.
  • You will support the new client onboardings for the Nordic markets in line with internal onboarding processes.
  • You proactively review the completeness of data, update the client file by coordinating with the insurance companies and contacting the clients.
  • You document the client contacts comprehensively.
  • You ensure and maintain the organisation of our client files (input system, filing).
  • You perform a due diligence check on the files in close collaboration with the compliance department.
  • You ensure and deliver timely and accurate service expected by our insurance partners.
  • You respect all procedures in line with the CAA requirements.

THE CANDIDATE PROFILE:

  • You have or are open to obtaining an insurance agent licence with the CAA to act as an insurance agent in Luxembourg.
  • Minimum Bac preferably in economy, business or finance
  • Entry level or 1 year of experience in administration.
  • You are a dynamic team player, you are precise and can work independently.
  • You build sustainable relationships and act with professionalism.
  • You are fluent in German and have good level in English.

THE CLIENT:

Our client is a life insurance company, based in the center of Luxembourg.

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