![Believe](https://media.trabajo.org/img/noimg.jpg)
Customer Payment Specialist
il y a 2 semaines
Believe est l'un des leaders mondiaux du marché de la musique numérique. Believe a pour mission d'accompagner les artistes et les labels locaux dans l'écosystème digital en leur offrant des solutions à chaque étape de leur carrière et développement
Ce sont plus de 1,650 salariés dans plus de 50 pays qui accompagnent artistes avec expertise, respect, équité et transparence.
Afin de soutenir notre forte croissance sur tous les continents, nous sommes constamment à l'affût de nouveaux Believers. Rejoignez-nous afin qu'ensemble, nous ayons un impact fort et plus positif sur l'industrie musicale
Ready to #setthetone with Believe?
Description du poste
Rattaché(e) au Head of Reporting et Paiement Client, sur un support de niveau 2, vos missions au quotidien seront:
- Gestion des campagnes de paiement : contrôles, analyses, émission des paiements et suivi des statuts
- Support de niveau 2 : assister les producteurs, le Support de niveau 1 ainsi que les équipes Finance sur tous les sujets Paiements (Statut de paiement, rejets, KYC, process internes,...)
- Gestion des retours de fonds
- Analyse et validation de coordonnées bancaires
- Mise en place de process et contrôles
- Participation aux échanges avec les prestataires de paiement et/ou équipe Finance interne
**Qualifications**:
- Tu maitrises l'anglais parfaitement à l'écrit et à l'oral
- Tu es rigoureux et autonome
- Tu as eu une première expérience dans le paiement et cherche à développer ton expertise
- Tu es à l'aise sur l'utilisation de la suite Office et tu maitrises excel ( Calcul, TCD ,..)
Informations supplémentaires
**SET THE TONE WITH US**
We have two hearts at Believe - our People and our Artists.
We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potentialWe aim to provide our Believers with the best environment to thrive.
**ROCK THE JOB**
- Tailor-made training and coaching program
- Remote working policy
- A well being program
- Health insurance 100% paid by Believe for the employee's enrollment
- Access to Eutelmed, a digital mental health and well-being platform that allows you to speak with an experienced psychologist
- Life insurance 100% paid by Believe
- Meal tickets Sodexo
**SING IN HARMONY**
- Ambassador groups to engage with reducing Believe's carbon and environmental footprint and improve gender equity.
Believe is committed to ensuring equal opportunities in employment, regardless of origin, sex, morals, sexual orientation, gender, age, family status pregnancy, race, political opinions, trade union activities, religious beliefs, physical appearance, family name, place of residence, state of health, or disability.
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