Key User

il y a 2 semaines


EschsurAlzette, Esch-sur-Alzette, Luxembourg ArcelorMittal Temps plein

Main responsibilities and activities

  • Commercial Specialist with global overview of all different processes and flows
- be the leader of the projects (including sales digitalization projects)
- contact the partners (Sales Departments, Financial Departments, Plants, Logistics Departments, Marketing Department...) for a continuous improvement
- suggest and train the improvements

  • SAP business process support on current and new projects (EDI, CRM, Offer Tool, Europe Master Data,...)
- link between business process and Long Europe SAP
- participate in business re-engineering projects to provide the SAP (SD Sales and Distribution, MM Material Management, FI Financial,...) know how

  • SAP SD helpdesk and SAP support
- contact to all entities for SAP issues
- creation and follow-up on the IT tickets
- carry out tests
- supporting IT in problem resolution in SAP

  • Key-Users tasks in the order management process
- maintain processes : non LU dispatch, routing, EDI mapping, price condition (including transport costs), shipping points, sales documents outputs,....
- improve and follow-up on the procedures process (order entry, subcontracting, shipment, invoicing (customer ans producer), credit/debit notes, returns,...)
- manage the interfaces between the local systems
- support the plant key-users of all plants (ES, LU, PL & RO)
- ensure monthly the monthly closing
- support Financial team
- support internal/external audit
- ...

  • Provide SAP documentation
- identify user needs/understand business flows
- write user manuals for the flows

Profile required

  • Education
  • Bac +3 or equivalent experience,
  • Interest for IT systems and logístical sales flows required
  • Soft skills
  • Leadership and team spirit,
  • Autonomy, sense of responsibility and results oriented
  • Stress resistant, quick reactivity requested.
  • Technical skills
Minimum 3 years experience as SAP Key User or equivalent function

  • Expertise in functional analysis
  • Knowledge of SAP/4HANA and SAP modules SD, MM, FI.
  • Other SAP modules PSI/Leverage/LSP/Magnet + familiarity with CRM/MES/Offer Tool/BI is an advantage
  • Language proficiency:
  • French and English mandatory
  • Luxembourgish, German and other european languages are an advantage

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