Intern- Tax Support Officer

il y a 2 semaines

Luxembourg, Luxembourg Deutsche Börse Temps plein

Learn

Develop Grow But always:

Share value:
Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow - personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We're excited about the future because we are the ones shaping it. Let ́s do this together by sharing value

Who we are:


Tracing its origins to 1585, Deutsche Börse Group has become one of the world's leading exchange organisations and an innovative market infrastructure provider.

In this role, we provide investors, financial institutions and companies access to global capital markets.

What's your part in all this? With your commitment you contribute to the success of our unique business model:
offering a wide range of products, services and technologies for security, transparency and integrity on the markets.

By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations.

Luxembourg

Your career at Deutsche Börse Group:

Clearstream Services S.A.

With more than €14 trillion in assets under custody, Clearstream is one of the world's largest settlement andcustody firms for domestic and international securities.

Clearstream ensures that cash and securities arepromptly and effectively traded between market participants and that its customers are always notified of therights and obligations attached to the securities they keep under its custody.

Additionally, Clearstream providesservices for investment funds, collateral management and securities lending.

Your area of work

As a Tax Support Officer, you will act as the point of contact for our customers on all queries relating to taxservices.


Your responsibilities

  • Ensure operations excellence and be customer focused
  • Provide support to Clearstream clients on the day to day use of Clearstream Banking tax products andtax services
  • Investigate, monitor and resolve any queries/issues raised by the client
  • Record all client queries via our bespoke CRM tool
  • Build internal and external relationships with other departments i.e. operations, customer services,relationship management throughout the company and with Clearstream customers.
  • Provide quality customer care, being thoroughly committed to every question and issue our clients mayface with their tax certification process and/or reclaims
  • Comply with the effective KYC, control and internal procedures
  • Support a team attitude rather than individualism
  • Escalate and report issues to Management

Your profile

  • You are enrolled in a Bachelor's or Master's Degree programme with a recognized institution and canprovide an internship agreement
  • A basic understanding of financial markets and instruments is desirable
  • Accuracy, flexibility, excellent organisational and communication skills
  • Team player with ability to work independently
  • Customer focused
  • Ability to cope with deadlines
  • Ability to adapt to a constant changing environment and situation
  • Demonstrate initiative and look to continuously improve
  • Proficiency in written and spoken English is required

Start date: 1st August 2023

Duration: 6 months full-time

We look forward to receiving your CV and Cover Letter in English

Why Deutsche Börse Group?:

Mobility:

We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.

Work environment:

Collaboration, communication, or deep focus - in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.

Health and wellbeing:


We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.


Financial stability:


We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.


Hybrid work:

Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.

Flexible working hours:


We want your job to fit your life situation and offer flexible working time models, part-time models, childcare allowance, or the possibility to study alongside your job.


Internationality:

Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.

Development:

We promote individual development by offering internal development programmes, mentoring, further education and training budgets.

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