Transfer Agency
il y a 2 semaines
At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients.
We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges.We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can.
Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution.
Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client's financial well-being.
If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for youJoin us as an Investor Relation Manager - Transfer Agency (12mo-contract)
Brown Brothers Harriman is currently recruiting an Investor Relation Manager to join our Transfer Agency - Luxembourg team on a 12-month contract.
In this role you will be responsible for managing team members within the Shareholder Services department with the objective to achieve overall high client satisfaction.
You will be the key contact for client/investor or inter-departmental queries, assist Senior Management to ensure the team operates effectively and efficiently and that deadlines and the highest standards of client service are met.
To be successful in this role you will need to demonstrate expertise in people management, initiative, and attention to detail as well as the ability to delegate and to gain commitment from team members by reinforcing an inclusive and collaborative team environment.
Some of your key responsibilities include:
Client Service:
- Establish and maintain strong relationships with our clients at all levels of their organization
- Provide exceptional client service and be an escalation point for clients on all TA matters
- Be confident in dealing with clients in difficult and challenging situations
- Possess an excellent understanding of all TA areas, and be able to represent TA on all servicing aspects
- Proactively work with clients and internal teams on TA servicing challenges and enhancements
- Present and own due diligence and service review meetings with clients
- Remain knowledgeable of industry developments and changes particularly in the regulatory space
- Proactively work with the operational teams to ensure issues are resolved to the satisfaction of the client and BBH
- Ensure any issues, errors or complaints are escalated accordingly, and adequate steps are taken to resolve and prevent future occurrences.
- Continually review processes for maximum efficiency and make necessary changes where necessary
- Maintain a good understanding of TA policies and procedures and ensure they are adhered to on a daily basis
- Oversee the shareholder servicing team to ensure all queries are handled in line with the Service Level Agreement's, work with your team to ensure unresolved items are escalated and addressed.
- Effectively coordinate and oversee special processing situations and projects through clear and effective communication and excellent organisation skills
- Actively participate and work closely with Client Service Managers and Relationship managers in the coordinated approach towards servicing of our clients.
Staff Supervision:
- Conduct annual performance appraisals and provide regular feedback based on goals for direct reports
- Participate in the interview and selection process for job applicants where appropriate
- Organize and conduct training with staff on client specific nuances as well as arranging cross training to develop depth and breadth of knowledge
- Ensure adequate staffing levels are in place, to meet both daily and future business requirements
- Manage resources for example, ensure a weekly shift schedule is in place to cover the various tasks and skill set of the team members
- Provide mentoring, assistance, guidance and support to team leaders and other staff
- Ensure regular team meetings are held and views and feedback is encouraged and sought from all attendees
- Minimize overtime and to implement additional efficiencies as automation projects are completed
Desired Qualifications & skills:
- BA/MS degree and/or equivalent work experience
- Minimum of 8 years of Transfer Agency experience with 5 years of which must be in a similar client facing function
- Excellent communication and clientfacing skills
- Experience in planning, initiating and following through to meet objectives
- Ability to coordinate across departments/functions when needed to meet client needs
- Ability to identify, recommend and implement solutions
- Proven ability in people management, and ability to delegate and to gain the commitment among team members
- Knowledge or prior experience of Multifonds is an advantage
What You Can Expect At BBH:
If you join BBH you will a find collaborative environmen
-
Transfer Agency
il y a 2 semaines
Luxembourg, Luxembourg Funds Talent Temps pleinTransfer Agency - AssociateLuxembourgAbout the roleWe are looking for an Experienced Transfer Agency to join a commercial real estate firm based in Luxembourg. You will be responsible for day-to-day Registrar and Transfer Agent tasks for client's Luxembourg based funds and you will be prepare and execute corporate, regulatory compliance and legal...
-
Transfer Agency
il y a 2 semaines
Luxembourg, Luxembourg Brown Brothers Harriman Temps pleinWhat You Can Expect At BBH:If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and...
-
Transfer Agency Administrator
il y a 2 semaines
Luxembourg, Luxembourg JTC Group Temps pleinJoin JTC where your contribution will be valued:We currently have an exciting opportunity for a Transfer Agency Administrator to join our team in Luxembourg.In order to reinforce our dynamic and growing team, we are currently looking for a TA Administrator to administer the Transfer Agency clients.Main Responsibilities and Duties: Receive, analyse and...
-
Transfer Agency
il y a 2 semaines
Luxembourg, Luxembourg Brown Brothers Harriman Temps pleinWhat You Can Expect At BBH:If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and...
-
Transfer Agency
il y a 2 semaines
Luxembourg, Luxembourg Brown Brothers Harriman Temps pleinWhat You Can Expect At BBH:If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and...
-
Transfer Agency Senior Administrator
il y a 2 semaines
Luxembourg, Luxembourg Redbridge Recruitment Temps pleinJob Title: Transfer Agency Senior Administrator Reference: Transfer Agency Senior Administrator Town/City: Luxembourg Contract Type: PermanentRedbridge Recruitment is helping an international service provider that deliver a wide range of accounting and administrative services to a growing number of corporate customers in Real Estate and Private Equity. They...
-
Transfer Agency
il y a 2 semaines
Luxembourg, Luxembourg Brown Brothers Harriman Temps pleinAt Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens, and steps outside their role to add value...
-
Transfer Agency Rep, Sr-alts
il y a 2 semaines
Luxembourg, Luxembourg Brown Brothers Harriman Temps pleinWhat You Can Expect At BBH:If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and...
-
Senior Transfer Agency Officer
il y a 2 semaines
Luxembourg, Luxembourg Funds Talent Temps pleinSenior Transfer Agency OfficerLuxembourgAbout the roleFantastic opportunity to join my client providing private banking, wealth management, investment, and advisory services We are looking for a strong and autonomous Senior Transfer Agency Officer. You will be dealing with investors on-boarding and to maintain the shareholders' register of intra-group UCITS...
-
Manager / Transfer Agency and Operational Services
il y a 2 semaines
Luxembourg, Luxembourg RSM Tax & Accounting Luxembourg Temps pleinRSM Luxembourg is a member of the RSM International network represented in 120+ countries, the world's 7th largest network of audit, tax and consulting firms.With a team of around 120 employees, RSM in Luxembourg is a strong medium-sized organization with a sound human touch and solid values.RSM Financial Services Luxembourg is a regulated CSSF PSF providing...
-
2 X Transfer Agency Senior Officer
il y a 2 semaines
Luxembourg, Luxembourg Funds Talent Temps pleinSummary:We are looking for two Transfer Agency Officers to join our client based in Luxembourg city. You will be responsible for day-to-day Transfer Agency tasks for client's Luxembourg based funds. You will join a very supportive and healthy work-environment. We offer good salary at up to 70K and benefits package. Additionally you will have opportunity to...
-
Transfer Agency Manager
il y a 2 semaines
Luxembourg, Luxembourg abrdn Temps pleinJob DescriptionAt abrdn, our purpose is to enable our clients to be better investors.Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by...
-
Transfer Agency Aml/kyc Officer
il y a 2 semaines
Luxembourg, Luxembourg Funds Talent Temps pleinTransfer Agency AML/KYC OfficerLocation: LuxembourgAbout the roleLooking for TA - AML Officer to join their growing AML/KYC Transfer Agency team. This is a fantastic opportunity with a globally recognised private equity house. You will be involved in new business and in maintaining with accordance to AML/KYC regulations. You will be part of a flexible and...
-
Transfer Agency Internship
il y a 2 semaines
Luxembourg, Luxembourg Brown Brothers Harriman Temps pleinWhat You Can Expect At BBH:If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and...
-
Transfer Agency Senior Analyst
il y a 2 semaines
Luxembourg, Luxembourg U.S. Bank National Association Temps pleinA leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. If you want to make a difference in your life, your community and your world, join us at Elavon. We know our company is only as strong as our people, and we are committed to your professional growth and...
-
Transfer Agency Senior Analyst
il y a 2 semaines
Luxembourg, Luxembourg U.S. Bank National Association Temps pleinAt U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that's what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to...
-
In-house Transfer Agency Officer
il y a 2 semaines
Luxembourg, Luxembourg Funds Talent Temps pleinIn-house Transfer Agency OfficerLuxembourg CityAbout the roleAmazing opportunity for an experienced TA specialist to join my client AIFM/Manco, as an in-house Transfer Agent. You will be monitoring of delegated TA activities as we all as performing TA activities in-house and the setup of the in-house functions. We are looking for a self-starter with good...
-
Transfer Agency
il y a 2 semaines
Luxembourg, Luxembourg Brown Brothers Harriman Temps pleinWhat You Can Expect At BBH:If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and...
-
Transfer Agency
il y a 2 semaines
Luxembourg, Luxembourg Brown Brothers Harriman Temps pleinAt Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value...
-
Transfer Agency Manager
il y a 1 mois
Luxembourg, Luxembourg Alter Domus Luxembourg S.à.r.l. Temps pleinTransfer Agency ManagerABOUT USWe are Alter Domus, a leading company hosting 85% of the top 30 asset managers in the alternatives industry, with a team of over 5,000 professionals spread across 23 countries. At Alter Domus, we embrace diversity and foster an environment where meritocracy thrives, open communication is key, and support is guaranteed no matter...
