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Senior Relationship Manager Private Banking
Il y a 4 mois
Fondée en 1856, la Banque Internationale à Luxembourg (BIL) est la plus ancienne banque universelle du Grand-Duché. Depuis sa création, elle joue un rôle actif dans les principales phases du développement de l'économie luxembourgeoise. Elle exerce aujourd'hui les métiers de banque de détail, banque privée et banque des entreprises et participe aux marchés de capitaux. Avec plus de 2.000 collaborateurs, la Banque est présente au Luxembourg, en Suisse, au Danemark et en Chine.
Responsabilités
- Conseiller, fidéliser et développer votre clientèle par une démarche proactive et un suivi actif et personnalisé en matière de:
- crédits (prêts hypothécaires, à la consommation)
- produits de placements (assurances, produits fiscaux, etc.)
- tout autre produit financier adapté aux besoins du client et conforme à la politique commerciale de la banque dans le respect des règles.
- Développer et gérer un portefeuille de clients en en tenant compte de leurs besoins spécifiques sur base d'échanges réguliers et pointus.
- S'informer de manière continue sur l'évolution des marchés financiers et sur la vie économique afin d'optimiser la qualité de service offerte au client (pertinence des produits offerts).
- Assurer le suivi actif et personnalisé de vos clients
- Travailler en étroite collaboration avec le support administratif (Middle Office) dans une optique de service à la clientèle
- Agir en tant que contact privilégié des clients
- Contribuer à la bonne collaboration et organisation au sein du team de manière à assurer en permanence un encadrement efficient de la clientèle
Exigences obligatoires
- Bac +3 en gestion ou marketing
- Expérience probante, de préférence dans une fonction commerciale.
- Connaissances linguistiques : Luxembourgeois, français, anglais indispensables. Toute autre langue (portugais, allemand, ) peut constituer un avantage.
- Autonomie
- Capacité d'analyse
- Très bonne aisance relationnelle
- Savoir-faire commercial
- Esprit d'initiative et d'organisation
- Sens des responsabilités
- Discrétion
- Esprit d'équipe
- Intelligence et sens relationnel
- Potentiel d'évolution
