Internal Sales and Administration Coordinator for

il y a 2 semaines

Luxembourg, Luxembourg HOZELOCK-EXEL Temps plein
l bijna 60 jaar specialiseert Hozelock zich in het onderzoek naar en het invullen van de wensen van tuinliefhebbers. Wij combineren onze kennis van en passie voor tuinieren met onze trots op vakmanschap om een uitgebreid assortiment oplossingen te ontwikkelen voor bewatering, besproeiing, en bescherming van planten en vijvers, zodat tuinen kunnen bloeien en tot leven komen.

**FUNCTIE- EN TAAKOMSCHRIJVING**:
**Internal Sales and Administration Coordinator For HOZELOCK**

**Zorgdragen voor een goed en efficiënt werkende commerciële binnendienst**
- Coachen en begeleiden van uw binnendienstteam
- Tweewekelijks intern overleg binnendienst met verslaglegging naar het MT
- Zorgen voor een adequate bezetting van de binnendienst (planning verlof, vervanging tijdens ziekte, etc)
- Motiveren van de binnendienst medewerkers en proberen hun vaardigheden te vergroten.
- Uw binnendienst team 4 maal per jaar evalueren en in verslag vastleggen en dit communiceren naar het MT
- Eigen klantaccounts beheren en toezien op beheer van de overige accounts
- Problemen detecteren en oplossen
- Procedures opstellen en toetsen; indien noodzakelijk aanpassen
- Opstellen marketingcommunicatie
- Opstellen commercieel actieplan ieder nieuw jaar op basis van de dan geldende inzichten.
- Aanspreekpunt voor Belgische en Nederlandse buitendienstmedewerkers
- Zorg dragen voor een commercieel bewustzijn op de binnendienst
- Meewerken in alle taken van de binnendienst.
- Beheer agenda voor MT meetings. Tijdig versturen reminder + verzoek om agenda punten. Agenda MT voorbereiden en doorsturen tesamen met action log vorige meeting naar MT.
- Notuleren van MT Meetings
- Uitwerken action logs voortkomend uit MT meeting en distributie naar de MT leden.
- Ondersteuning bieden aan de 2 Commercial en 1 Financial/Logistics Manager
- Assertief zijn inzake voorstellen ter verbetering functioneren binnendienst in de ruimste zin van het woord.

**Op orde houden van het magazijntje met onderdelen en retouren**
- Fysiek door dagelijks de retouren af te (laten) handelen en onderdelen te (laten) versturen, de containers tijdig te laten ledigen.
- Administratief door alle magazijn mutaties in het systeem correct af te wikkelen en te documenteren.

**Zorgdragen voor goede en betrouwbare (systeem)informatie**
- Verantwoordelijk voor de juiste klantprijzen en kortingen in het systeem
- Verantwoordelijk voor inkoopprijzen in het systeem
- Goede opvolging van klantpromoties gedurende het seizoen en vastlegging + opvolging promotional planner..
- Ondersteunende en controlerende taak in voorraadbeheer. Aangeven mogelijke out of stocks, bestelvoorstellen, highlighten probleem artikelen, etc.

Soort dienstverband: Fulltime

Salaris: Vanaf €40.000,00 per jaar

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