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Senior Catalog Specialist, Eu 3p Expansion
il y a 2 semaines
Come build the future with us.
What unites all Amazonians across teams and geographies is that we all strive to delight Customers and make their lives easier.
Together we are building the future, one innovative product, service, and idea at a time.
Amazon's seller marketplace is home to more than two million small businesses, individual sellers and household names who reach tens of millions of potential customers.
These customers can choose from more than 120 million products and this vast choice is only possible because of the many entrepreneurial, third-party businesses who offer their products on the platform.
Today more than 50% of worldwide purchases from Amazon's sites are made from third party sellers.
Amazon Expansion is looking for a dynamic and creative catalog specialist who will support our Sellers to list new products on our marketplace and improve and automate our listing processes.
- Working in tandem alongside a team of Account Managers, you are responsible for building new listings.
- Serving as a point of contact for escalated contact resolution of business impacting or sensitive nature issues. You are expected to deliver timely, accurate and professional support and information to all key stakeholders, including both business and technical audiences.
- Driving initiatives to close our catalog gaps vs other Amazon marketplaces.
- Providing prompt, efficient, detailed, customeroriented service to sellers and account managers.
- Identifying gaps and improvement areas in listing process, finding solutions to those and getting those implemented in collaboration with worldwide teams.
- Automating manual steps in listing process.
- Making sure internal knowledge reference pages are updated.
- Driving projects that improve catalogrelated processes and catalog quality.
- Knowledge of procurement and source to pay methods at small and medium businesses
- Experience influencing at all levels within an organization, particularly at the executive level
- Experience exceeding sales targets using a consultative, solutionsfocused approach or equivalent
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