Operations Manager
il y a 1 semaine
In this crucial leadership role, you will oversee the day-to-day 4PL operations for one of KN Integrated Logistics' key clients.
-Your Role :As an Operations Manager, you will be a member of the Integrated Logistics Business Unit and will report directly to the Head of Logistics Control Center. With the support of your subordinate Team Lead(s), you will lead the operations team responsible for the execution of 4PL services such as transportation planning (across all modes), freight settlement, deviation management, and others. You will be responsible for ensuring a high level of team performance in terms of customer excellence and productivity.
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Your Responsibilities:
- Overseeing the daytoday performance of the operations team and ensuring excellent execution of agreed 4PL services;
- Managing team capacity and skills;
- Supporting team members in resolving more complex issues;
- Actively promoting a continuous improvement mindset and enabling the execution of related initiatives;
- Taking responsibility for the professional development of team members and ensuring high team morale;
- Responding to escalations in a timely and professional manner;
- Ensuring a high level of productivity in coordination with the Head of Logistics Control Center;
- Taking an active role in business meetings with customers, senior management, carriers and third parties.
Your Skills and Experiences:
- At least 5 years management experience in Transportation and/or Logistics; pharma knowledge would be a big plus.
- Bachelor's Degree in Transportation and/or Logistics;
- Solid experience in road transportation, experience in sea and air is an advantage;
- Experience in managing people functionally and disciplinarily, ability to motivate and lead people under pressure;
- Fluency (written and oral) in English and German;
- Strong analytical and problem solving skills, high customercentric mindset.
Good Reasons to Join :
Kuehne+Nagel in Luxembourg was founded in 1970 and currently has around 700 employees with over 30 different nationalities.
Located at the very heart of Europe, and as such the ideal starting place to travel in Europe, Luxembourg is known by its diversity, amazing nature and beautiful castles.
Our head office is located in Contern, an industrial zone in the south-eastern part of Luxembourg (easily reachable by car or public transportation from Luxembourg, Germany, France or Belgium).
We offer a position within a strong international environment with a competitive salary and opportunities for further development within the Kuehne + Nagel Group.
-About Kuehne+Nagel
With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world's leading logistics companies.
CONTACT
Fabiola Balboa
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