IT Application Support Analyst

il y a 4 semaines

Bertrange, Luxembourg CTG Luxembourg Temps plein


CTG PSF is an IT Services Company dedicated to various clients mainly in the financial sector.

 

We are currently hiring an IT Application Support Analyst (M/W/X) for one of our customers.

 

Your missions

·    As CTG Consultant, you provide technical and functional support on applications

·    You contribute to the incident and problem management and you monitor the production environment

·    You ensure the communication regarding item resolution and status to users during incident resolution

·    You organize meetings on problem Management.

·    You analyze and provide an added-value to the development team (for bug correcting) to avoid recurring incident and minimize resolution time on similar incidents.

 

Your profile

·    You hold a Diploma or Degree (Bac + 3 Years) in Math or IT domain or Banking / Insurance area

·    You have at least -2 years of experience in a similar position

·    You have strong communication skills (verbal and written) with the capacity to work in a dynamic environment,

·    You are client/service oriented,

·    You are team player and are able to communicate with different teams (IT, management et Operational Unit …),

·    You are fluent in French & have good command of English

·    It’s an asset if you are familiar with ITIL guidelines.

 

Our Offer

·    An attractive salary package with or without a company car

·    A 13th month at the end of the year or each month

·    Meal Vouchers or financial compensation

·    A dedicated training program with personal development plans

·    Extra-legal advantages (IT material, banks, ...)

·    Regular events with the CTG team: learning lunches, Staff meeting, Xmas, Marathons,...

 

As a signatory of the Diversity Charter, in line with our policy of diversity and inclusion, this position is open to all candidates, regardless of their origin, nationality, gender, skin color, ethnic or social background, religion, age, disability, sexual orientation or stage of life.

 

Would you like to evolve in a structure where professional commitment and career development are key words? Then apply right now  

 

Within the framework of our PSF certification, please note that an extract of police record will be asked during our process of recruitment.

 

  • IT Application Support Analyst

    il y a 1 mois

    Bertrange, Luxembourg CTG Luxembourg Temps plein

    CTG PSF is an IT Services Company dedicated to various clients mainly in the financial sector. We are currently hiring an IT Application Support Analyst (M/W/X) for one of our customers. Your missions· As CTG Consultant, you provide technical and functional support on applications· You contribute to the incident and problem management and you monitor the...

  • IT Application Support Analyst

    il y a 2 semaines

    Bertrange, Luxembourg CTG Luxembourg Temps plein

    CTG PSF is an IT Services Company dedicated to various clients mainly in the financial sector. We are currently hiring an IT Application Support Analyst (M/W/X) for one of our customers. Your missions· As CTG Consultant, you provide technical and functional support on applications· You contribute to the incident and problem management and you monitor the...

  • IT Application Support Analyst

    il y a 4 semaines

    Bertrange, Luxembourg CTG Luxembourg Temps plein

    CTG PSF is an IT Services Company dedicated to various clients mainly in the financial sector. We are currently hiring an IT Application Support Analyst (M/W/X) for one of our customers. Your missions· As CTG Consultant, you provide technical and functional support on applications· You contribute to the incident and problem management and you monitor the...

  • IT Application Support Analyst

    il y a 1 mois

    Bertrange, Luxembourg CTG Luxembourg Temps plein

    CTG PSF is an IT Services Company dedicated to various clients mainly in the financial sector. We are currently hiring an IT Application Support Analyst (M/W/X) for one of our customers. Your missions·    As CTG Consultant, you provide technical and functional support on applications·    You contribute to the incident and problem management and...

  • IT Support Specialist

    il y a 4 semaines

    Bertrange, Luxembourg CTG Luxembourg Temps plein

    CTG IT Solutions is currently hiring a IT Support Specialist to strengthen our team within a prestigious European Institution in Luxembourg. Your missionsYou act as a service desk agent, incident agent and analyst, problem agent and analystYou are in charge of incident analysis, first and second-line customer liaison with the purpose of maximising the first...

  • IT Support Specialist

    il y a 1 mois

    Bertrange, Luxembourg CTG Luxembourg Temps plein

    CTG IT Solutions is currently hiring a IT Support Specialist to strengthen our team within a prestigious European Institution in Luxembourg. Your missionsYou act as a service desk agent, incident agent and analyst, problem agent and analystYou are in charge of incident analysis, first and second-line customer liaison with the purpose of maximising the first...

  • IT Support Specialist

    il y a 4 semaines

    Bertrange, Luxembourg CTG Luxembourg Temps plein

    CTG IT Solutions is currently hiring a IT Support Specialist to strengthen our team within a prestigious European Institution in Luxembourg.  Your missionsYou act as a service desk agent, incident agent and analyst, problem agent and analystYou are in charge of incident analysis, first and second-line customer liaison with the purpose of maximising the...

  • IT Support Specialist

    il y a 1 mois

    Bertrange, Luxembourg CTG Luxembourg Temps plein

    CTG IT Solutions is currently hiring a IT Support Specialist to strengthen our team within a prestigious European Institution in Luxembourg.  Your missionsYou act as a service desk agent, incident agent and analyst, problem agent and analystYou are in charge of incident analysis, first and second-line customer liaison with the purpose of maximising the...

  • IT - Support Applicatif / Analyste Fonctionnel RH (h/f)

    il y a 4 semaines

    Bertrange, Luxembourg LUXITH G.I.E. Temps plein

    Afin d'assurer la maintenance et l'évolution de l'applicatif de gestion de la paie des établissements hospitaliers luxembourgeois, nous recherchons un support applicatif et analyste fonctionnel dans le domaine des ressources humaines. Cette ressource sera sous contrat de travail à durée indéterminée de LUXITH G.I.E. Ce poste est rattaché au...

  • IT - Support Applicatif / Analyste Fonctionnel RH (h/f)

    Il y a 2 mois

    Bertrange, Luxembourg LUXITH G.I.E. Temps plein

    Afin d'assurer la maintenance et l'évolution de l'applicatif de gestion de la paie des établissements hospitaliers luxembourgeois, nous recherchons un support applicatif et analyste fonctionnel dans le domaine des ressources humaines. Cette ressource sera sous contrat de travail à durée indéterminée de LUXITH G.I.E. Ce poste est rattaché au...

  • Application Production Support

    il y a 4 jours

    Bertrange, Luxembourg Sogeti, part of Capgemini Temps plein

    Sogeti is looking for a talented and driven **Application Production Support** to join our company. Your challenge: - IT Incident management and problem management; - To monitor the IT Production; - Service level management and IT reporting to the IT management; - Technical workarounds implementation. Your responsabilities: - Proactively detect IT issue...

  • Application Production Support

    Il y a 2 mois

    Bertrange, Luxembourg Sogeti, part of Capgemini Temps plein

    SOGETI is looking for a talented and driven **Application Production Support** to join our company. **Your challenge**: - IT Incident management and problem management; - To monitor the IT Production; - Service level management and IT reporting to the IT management; - Technical workarounds implementation. **Your responsabilities**: - Proactively detect...

  • Application Production Support

    il y a 2 semaines

    Bertrange, Luxembourg Sogeti, part of Capgemini Temps plein

    SOGETI is looking for a talented and driven **Application Production Support** to join our company. **Your challenge**: - IT Incident management and problem management; - To monitor the IT Production; - Service level management and IT reporting to the IT management; - Technical workarounds implementation. **Your responsabilities**: - Proactively detect...

  • Application Production Support

    il y a 2 semaines

    Bertrange, Luxembourg Sogeti, part of Capgemini Temps plein

    Sogeti is looking for a talented and driven Application Production Support to join our company.Your challenge: IT Incident management and problem management; To monitor the IT Production; Service level management and IT reporting to the IT management; Technical workarounds implementation.Your responsabilities: Proactively detect IT issue by raising tickets...

  • IT Business Process Analyst

    il y a 4 semaines

    Bertrange, Luxembourg Orange Communications Luxembourg Temps plein

    Orange Luxembourg est à la recherche d'un/une IT Business Process Analyst pour rejoindre notre équipe IT. Peut-être que vos talents sont ceux que nous recherchons actuellement.Mission principale :En tant que IT Business Process Analyst, vous serez chargé d'analyser, de concevoir et d'optimiser les processus métier de l'entreprise pour soutenir les...

  • IT Business Process Analyst

    Il y a 2 mois

    Bertrange, Luxembourg Orange Communications Luxembourg Temps plein

    Orange Luxembourg est à la recherche d'un/une IT Business Process Analyst pour rejoindre notre équipe IT. Peut-être que vos talents sont ceux que nous recherchons actuellement.Mission principale :En tant que IT Business Process Analyst, vous serez chargé d'analyser, de concevoir et d'optimiser les processus métier de l'entreprise pour soutenir les...

  • IT Business Process Analyst

    Il y a 3 mois

    Bertrange, Luxembourg Orange Communications Luxembourg Temps plein

    Orange Luxembourg est à la recherche d’un/une IT Business Process Analyst pour rejoindre notre équipe IT. Peut-être que vos talents sont ceux que nous recherchons actuellement.📌Mission principale :En tant que IT Business Process Analyst, vous serez chargé d'analyser, de concevoir et d'optimiser les processus métier de l'entreprise pour soutenir les...

  • Product Analyst

    il y a 4 jours

    Bertrange, Luxembourg Koch Global Services Temps plein

    **Your Job** **Our Team** You will join our new team being formed in Luxembourg. As part of our team's expansion, we are currently selecting a new office which will be located in either Main Station, Cloche D'Or or Howald districts. **What You Will Do** - Support, maintain, and monitor the treasury management system and supporting systems for a global...

  • M365 Process Analyst

    il y a 3 semaines

    Bertrange, Luxembourg CTG Temps plein

    **IT Service Management**Luxembourg**: Pauline Lebeau Recruiter **JOIN OUR GROWING TEAM AS A M365 Process Analyst!**: **CTG IT Solutions**: Join our Multicultural Team as a** M365 Process Analyst **in **Luxembourg**! I **Responsibilities**: - Evaluate current business and **organizational processes** impacted by the M365 implementation, identify areas...

  • ERP Application Technician

    il y a 3 semaines

    Bertrange, Luxembourg Lease Temps plein

    **Description**: **Function**: - Work closely with internal and customer project teams to deliver successful implementations of the products - Provide support, and guidance to our customers to help them quickly get value out of our product and solution offerings - Test configuration and solutions to ensure they satisfy customer requirements - Manage and...