Head of E-Commerce Channels and E-Customer Development

Trouvé dans: beBee S LU - il y a 4 semaines

Luxembourg Ferrero Temps plein
Job Location: ​Luxembourg​ Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

As the Head of E-Commerce Channels and E-Customer Development within the Sales Business Development Department, your primary focus will be on crafting a sustainable strategy blueprint for ecommerce subchannels and top customers. Your goal is to optimize Ferrero's product presence by meeting consumer and shopper needs across various online platforms. This involves assisting key markets in implementing these strategies locally and overseeing the integration of digital initiatives throughout the supply chain.

 

You will advance the blueprint across different subchannels and customer segments, including Pure Players, Quick Commerce, Omni-channel platforms, and Social Commerce platforms. Collaborating closely with ecommerce stakeholders and Area teams, you will refine strategy and tactics to unlock the full potential of each sub-channel.

 

Partnering with Global E-Category and E-Merchandiser teams, you will identify relevant portfolio per sub-channel for prioritization. Working alongside local markets, ECommerce Category managers, and E-Commerce analytics, you will establish winning strategies emphasizing shopper experiences, merchandising, inventory planning, profitability, and performance.

 

Your role extends to steering the deployment of initiatives in lead markets, ensuring scalability, and fostering strategic partnerships and joint business plans with priority international E-Retailers. You will also capture and develop Social Commerce opportunities, leveraging platforms like Facebook, Instagram, TikTok, and WeChat.

 

Innovation is key, as you will drive the development of digital solutions for products, services, processes, and communication channels. Establishing an internal and external digital commercial innovation ecosystem is vital, along with collaborating with Media and global marketing to develop engaging Global Brand Activities.

 

Your passion for digital innovation and eCommerce will be instrumental in shaping Ferrero's future in this dynamic and impactful role.
 

Who we are looking for:

The ideal candidate should possess a bachelor's degree as a minimum requirement, and MBA preferred. Target fields of study include economics, management, business administration, marketing, or managerial engineering. A substantial background of 8+ years, with significant leadership responsibilities, is necessary. Mandatory E-Commerce background is required, with additional experience in digital strategy, digital marketing, and brand management being highly valued. Previous involvement in the Fast-Moving Consumer Goods (FMCG) sector is strongly preferred. Essential attributes include strategic thinking and analytical skills, along with a proactive attitude, curiosity, and a propensity for innovation. Effective project management abilities, including the capability to manage and prioritize multiple initiatives within designated timeframes, are essential. Excellent communication and teamwork skills are imperative, as is the capacity to influence key functions and stakeholders. 
Moreover, proficiency in MS Office, particularly PowerPoint and Excel, is essential. Familiarity with eCommerce Direct-to-Consumer platforms is highly desirable, such as E-Shop software solutions and CRM tools. Knowledge of advanced analytics tools would be advantageous.
Fluency in English is required, while any other language is considered a plus. 
 

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world. 

  • Head of Global E-Commerce Acceleration

    Trouvé dans: beBee S LU - il y a 3 semaines

    Luxembourg Ferrero Temps plein

    Job Location: ​Luxembourg​ Company description Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries,...

  • Head of Global E-Commerce Acceleration

    Trouvé dans: beBee jobs LU - il y a 2 semaines

    Luxembourg, Luxembourg Ferrero Temps plein

    Job Location: ​Luxembourg​Company descriptionFerrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products...

  • Working Student E-commerce and Content Creator

    il y a 5 jours

    Luxembourg Fanuc Europe Corporation SA Temps plein

    **Working Student E-Commerce and Content Creator**: - Start date: January 2023 - Duration: 6 months to 1 year (can be adapted to student's schedule) FANUC is the world-leading provider of factory automation. Did you ever wonder how your phone was made? Or what process your car had to pass for it to be able to drive? There is a high probability that FANUC...

  • E-Commerce Project Manager

    Trouvé dans: beBee jobs LU - il y a 2 semaines

    Luxembourg, Luxembourg Ferrero Temps plein

    Job Location: ​Luxembourg​Company descriptionFerrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products...

  • E-Commerce Project Manager

    Trouvé dans: beBee S LU - il y a 3 semaines

    Luxembourg Ferrero Temps plein

    Job Location: ​Luxembourg​ Company description Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries,...

  • E-Commerce Project Manager

    Trouvé dans: beBee S LU - il y a 3 semaines

    Luxembourg Ferrero Temps plein

    Job Location: ​Luxembourg​ Company description Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries,...

  • Head of Strategic Planning, Forecasting, Category

    il y a 6 jours

    Luxembourg AUTODOC Temps plein

    **Where your expertise is needed**: Come build the future with us! AUTODOC is transforming how customers buy auto parts, vehicle accessories and lifestyle products, bringing one of the last areas of retail into the online space. [in collaboration with Marketing]: track and model marketing/traffic initiatives: e.g. impact on top line, bottom line and...

  • Head of Real Estate and Corporate Sector Coverage

    Trouvé dans: beBee S LU - il y a 4 semaines

    Luxembourg ING Temps plein

    Head of Real Estate and Corporate Sector CoverageWe look for In line with ING strategy and strategic pillars, we look for a colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace...

  • Head of Real Estate and Corporate Sector Coverage

    Trouvé dans: beBee S LU - il y a 4 semaines

    Luxembourg ING Luxembourg Temps plein

    Head of Real Estate and Corporate Sector CoverageWe look for In line with ING strategy and strategic pillars, we look for a colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace...

  • Head of Real Estate and Corporate Sector Coverage

    Trouvé dans: beBee jobs LU - il y a 1 semaine

    Luxembourg, Luxembourg ING Luxembourg Temps plein

    Head of Real Estate and Corporate Sector CoverageWe look for In line with ING strategy and strategic pillars, we look for a colleague with a talent for taking it on and making ithappen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a...

  • Head of Real Estate and Corporate Sector Coverage

    Trouvé dans: beBee S LU - il y a 3 semaines

    Luxembourg ING Temps plein

    Head of Real Estate and Corporate Sector CoverageWe look for In line with ING strategy and strategic pillars, we look for a colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace...

  • Head of Real Estate and Corporate Sector Coverage

    Trouvé dans: beBee jobs LU - il y a 10 heures

    Luxembourg, Luxembourg ING Temps plein

    Head of Real Estate and Corporate Sector CoverageWe look for In line with ING strategy and strategic pillars, we look for a colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a...

  • Head of Sales

    Trouvé dans: Appcast LU C2 - il y a 2 semaines

    Luxembourg Maison Moderne - Independent Publishing and Media Temps plein

    Fondée en 1994, Maison Moderne est la première entreprise média indépendante du Luxembourg. Ses activités s'organisent en trois axes avec le Publishing House, et ses marques media influentes Paperjam et Delano, son Brand Studio, qui conseille entreprises et institutions dans leurs stratégies de communication et le Business Club, le principal club...

  • Traffic Manager

    il y a 4 jours

    Luxembourg Supersmart Temps plein

    **Acquisition Manager (DTC Healthcare E-Commerce)** **About SuperSmart**: SuperSmart was born in 1992 and is a pioneer in the Health Supplements and e-commerce sector in Europe, selling Direct-to-Consumer online since 1996. Over the past 30 years, we have built a catalogue of over 400 cutting edge products that we sell on our own website as well as through...

  • Head of Client Services

    il y a 4 jours

    Luxembourg Venture search Temps plein

    Head of Client Service Group - Luxembourg Venture Search is partnered with an esteemed international fund distributor headquartered in Luxembourg, dedicated to delivering exceptional financial services to their global client base. They are seeking a dynamic and experienced professional to lead their Client Service Group. As the Head of the Client Service...

  • Head of Payment Technology Oversight

    il y a 3 jours

    Luxembourg eBay Inc. Temps plein

    Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment,...

  • Head of Financial Crime Compliance

    il y a 5 jours

    Luxembourg ING Temps plein

    **Head Financial Crime Compliance - Retail** **Role & work environment** Financial Crime Compliance Retail Luxembourg (FCC Retail) team within the compliance department is the second line of defence function supporting the Retail and Private Banking segment in Luxembourg for the purpose of managing Financial Crime Compliance (FCC) risks. The team of...

  • Customer Engagement Capability Development

    Trouvé dans: beBee jobs LU - il y a 1 semaine

    Luxembourg, Luxembourg Ferrero Temps plein

    Job Location: ​Luxembourg​Company descriptionFerrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products...

  • Head of Compliance

    il y a 4 jours

    Luxembourg Anderson Wise Temps plein

    **Job type**: - Permanent**Emp type**: - Full-time**Industry**: - Insurance**Location**: - Luxembourg**Job published**: - 06-02-2024**Job ID**: - 33428**Head of Compliance** - Anderson Wise is happy to share this exciting opportunity for an experienced compliance professional to utilize their expertise operating as Head of Compliance within a global...

  • Area North America Modern

    Trouvé dans: beBee S LU - il y a 3 semaines

    LUXEMBOURG Ferrero Temps plein

    Job Location: ​Luxembourg​ Company description Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries,...