Boutique Assistant Manager

il y a 1 jour

Luxembourg Empresa confidencial Temps plein

Position Summary
As an Assistant Boutique Manager, you will play a crucial role in delivering exceptional customer experiences while driving sales performance in alignment with Nespresso's standards.

A day in the life of an Assistant Boutique Manager
Customer Experience

Collaborate with the B...

Position Summary

As an Assistant Boutique Manager, you will play a crucial role in delivering exceptional customer experiences while driving sales performance in alignment with Nespresso's standards.

A day in the life of an Assistant Boutique Manager

Customer Experience

Collaborate with the Boutique Manager to create memorable customer experiences.
Serve as a passionate ambassador for the Nespresso brand, upholding customer service standards consistently.
Ensure compliance with Nestlé Nespresso Safety Standards during customer interactions.
Address customer complaints with professionalism and care.
Assist the Coffee Bard in executing engaging masterclasses and events that enhance the Nespresso brand.
Provide priority service during peak traffic times to ensure customer satisfaction.

Operations Excellence

Aid in the weekly, monthly, and annual evaluation of store performance.
Support the team in achieving sales targets and KPIs.
Collaborate with management to review and optimize the Boutique's P&L, focusing on labour costs and controllable expenses.
Identify and communicate opportunities for profitability improvements.
Assist in developing action plans to boost sales and inspire team performance.
Facilitate training and provide ongoing coaching to enhance selling skills and operational standards.
Manage scheduling and workforce planning in compliance with local regulations.
Foster effective communication through regular briefings and meetings.

Brand Identity

Ensure adherence to visual merchandising standards that reflect the Nespresso brand.
Maintain high standards of product presentation and brand representation.

Compliance

Work with the Boutique Manager and HR to advise on personnel practices and employment laws.
Promote a culture of safety and quality within the Boutique.
Support compliance with Nestlé's Safety, Health, and Environment policies.

What will make you successful

a minimum of 3 years of retail experience, with a strong focus on customer service;
proven experience in managing customer complaints;
at least 2 years of supervisory experience in team development;
proficiency in Microsoft Office (Excel, Word, PowerPoint);
you're able to motivate and develop your direct reports and are stress resilient;
excellent service orientation and people skills;
willingness to work with challenging hours with presence required during busy days, at opening and closing times;
excellent communicative skills (Fluency in French & English)

What we offer

A fulltime position
excellent terms of employment, with elements such as a 13th month, bonus, meal vouchers, insurances, and other extra’s
a large availability and variety of corporate training and development programs;
an excellent working environment, high team orientation, high brand and company pride, and motivated and ambitious colleagues.

At Nespresso, we believe that every individual deserves the utmost respect and should be treated as such. It is important that everyone feels welcome and safe at Nespresso, regardless of gender, religion, cultural background, age, disability or sexual orientation. Nespresso consciously works to create diverse, passionate teams.

You make the difference. Who else?

Salaire estimé

80.640 € - 140.000 € /an

Débloquez cette offre et des milliers d'autres

Accédez aux détails et postulez directement

12.847 professionnels accèdent aux offres exclusives

Étape 1 sur 2 - Choisissez votre plan

Essai

7 jours d'accès

2,99 €

paiement unique

Annuel Meilleur rapport

5,00 €//mois Économisez 50%

59,99 €

//an

Mensuel

Flexibilité totale

9,99 €

//mois

Débloquer l'offre complète

Accès complet aux offres directes vérifiées

Postulez directement auprès de l'entreprise

Alertes prioritaires (2h avant)

Annulez à tout moment

Paiement sécurisé

Accès instantané

Stripe

Boutique Assistant Manager

il y a 1 jour

Luxembourg Nespresso Temps plein

**Position Summary** As an Assistant Boutique Manager, you will play a crucial role in delivering exceptional customer experiences while driving sales performance in alignment with Nespresso's standards. **A day in the life of an Assistant Boutique Manager** **Customer Experience** - Collaborate with the Boutique Manager to create memorable customer...
Sales Assistant

il y a 2 semaines

Luxembourg Boutique Pomellato Temps plein

Pomellato Boutique Luxembourg Pomellato is the first global luxury Italian fashion fine jeweler, unconventional, colourful. Established in Milan in 1967, Pomellato stands out on the international scene for its unique design, blending impeccable craftsmanship and contemporary spirit. Timeless and fashionable, the brand was the first to introduce the...
Boutique Assistant Intern

il y a 3 jours

Boutique CAR - LUXEMBOURG 13 Avenue Monterey (LULU0003) Richemont International Holding Temps plein

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and...
Boutique Assistant Intern

il y a 1 jour

Boutique CAR - LUXEMBOURG 13 Avenue Monterey (LULU0003) Richemont International Holding Temps plein

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and...
Boutique Assistant Manager

il y a 3 jours

Luxembourg Nestlé Global Temps plein

Position Summary As an Assistant Boutique Manager, you will play a crucial role in delivering exceptional customer experiences while driving sales performance in alignment with Nespresso's standards. A day in the life of an Assistant Boutique Manager Customer Experience Collaborate with the Boutique Manager to create memorable customer...
Boutique Assistant Manager

il y a 1 jour

Luxembourg Nestlé Global Temps plein

Position Summary As an Assistant Boutique Manager, you will play a crucial role in delivering exceptional customer experiences while driving sales performance in alignment with Nespresso's standards. A day in the life of an Assistant Boutique Manager Customer Experience Collaborate with the Boutique Manager to create memorable customer...
Assistant(E) Manager

il y a 2 semaines

Luxembourg LOGIN Temps plein

Rejoignez notre Équipe en tant qu'Assistant(e) Manager Passionné(e) de la Mode ! Êtes-vous un(e) leader dynamique avec une passion inébranlable pour la mode ? Nous avons une opportunité passionnante qui pourrait vous correspondre parfaitement ! Notre prestigieuse boutique multimarques, nichée au cœur de la Belle Etoile, est à la recherche d'un(e)...
Executive Assistant

il y a 1 semaine

Luxembourg Abiomis Temps plein

**Executive Assistant - Global Asset Manager** We are pleased to introduce you to our partner, a **global and prestigious Asset Management Company**. They are currently seeking for an Executive Assistant to join their team in order to support their **organic growth** on the market. This Asset manager will be pleased to integrate you to the human-sized team...
Sales Assistant Calzedonia Luxembourg

il y a 2 semaines

Luxembourg Calzedonia Holding Spa Temps plein

Fondé en 1986, le groupe Calzedonia est basé à Vérone en Italie. Il est composé des marques Calzedonia, Intimissimi, Tezenis, Falconeri, Intimissimi Uomo et Atelier Emé. Le groupe Calzedonia est un réseau international de plus de 5.000 magasins dans plus de 55 pays et notamment dans de grandes villes comme Milan, Paris, Londres, Barcelone, Moscou,...
Assistant Store Manager

il y a 2 semaines

Luxembourg Mango Temps plein

Chez Mango, nous inspirons et nous unissons par notre passion pour le style et la culture. Nous sommes présents dans plus de 115 pays et notre présence online s'étend à plus de 110 pays. Notre équipe est composée de personnes de 112 nationalités et 78% d'entre elles sont des femmes. Nous recherchons un(e) ASSISTANT STORE MANAGER (Temps plein - Av de...

Amériques

Europe

Asie / Océanie

Afrique

Boutique Assistant Manager

Débloquez cette offre et des milliers d'autres

Des sites avec plus d'emplois