Datacenter Technician

Key Responsibilities:

Datacenter Environment Management:

• Possess knowledge of datacenter environments, including power, cooling, HVAC, structure, and access control.

• Ensure the efficient operation of datacenter infrastructure, maintaining optimal conditions for all equipment.

Connectivity and Network Management:

• Have expertise in LAN/SAN connectivity.

• Oversee the installation, dismantling, and interconnection of network and security elements in collaboration with other teams.

Monitoring and Incident Management:

• Conduct daily monitoring of environments, system surveillance, and incident management.

• Respond to and resolve incidents promptly, ensuring minimal disruption to operations.

Maintenance and External Coordination:

• Follow up on maintenance operations, coordinating and interacting with external companies (proficiency in French is important).

• Ensure all maintenance activities are documented and communicated effectively.

Reporting and Documentation:

• Create and maintain comprehensive reports and documentation related to datacenter operations, configurations, and incidents.

Collaboration:

• Work closely with cross-functional teams, including IT, Network, and Security, to ensure seamless integration and operation of datacenter systems.

Knowledge and Attributes:

• Developing proficiency in cable testing equipment and network cabling tools.

• Developing knowledge of network protocols, IP addressing, and basic networking concepts.

• Good problem-solving and troubleshooting skills

• Effective communication and collaboration abilities

• Commitment to safety and compliance with industry standards

• Developing ability to deal with challenging situations effectively, coupled with the ability to work in a fast-paced environment.

• Stays updated with industry trends and emerging technologies.

• Developing proficiency in project management principles and tools.

• Displays developing decision-making skills.

Academic Qualifications and Certifications:

• Bachelor's degree or equivalent in Electrical Engineering, Telecommunications, Network Engineering, or a related field (or equivalent experience).

• Relevant certifications are a plus.

Required Experience:

• The candidate must be native from a NATO country and hold a valid NATO Secret Clearance is asset.

• Moderate level experience in network cabling installation and maintenance.

• Moderate level experience gained within a similar role and similar IT services organization.

• Proven expertise in datacenter management, including power, cooling, HVAC, and access control.

• Knowledge of LAN/SAN connectivity and network/security elements.

• Strong problem-solving and troubleshooting skills, with the ability to perform well under pressure.

• Excellent communication skills and the ability to collaborate effectively with diverse teams in French and in English

• Proactive approach to identifying and mitigating operational risks.

• Ability to thrive in a fast-paced and dynamic environment.