Junior Customer Care Advisor

**JUNIOR CUSTOMER CARE ADVISOR**

**The company**

Keller mínimal windows® stands for unique design, highest quality, and continuous innovation. The consistent pursuit of these goals has brought our company on a steady growth path. Our employees are the most valuable resource for this our continued success.

Due to its expansion, Keller mínimal windows® (part of Aluk International) is looking for a Junior Customer Care advisor

The job is located in the North of Luxembourg, in Troisvierges.

Your responsibilities will be as follow:

- Advise business partners in the preparation of offers / development of solutions.
- Analyse customer requirements regarding technical feasibility
- Calculate sales prices and prepare technical documents (plans) with LOGiCAL
- Work with internal departments (e.g : Purchasing, R&D, Production) to get the necessary information to answer to the client request
- Calculate independently the cost
- Work autonomously on a project and manage the relationship with our clients

**Your Profile**
- You have a Bachelor’s degree in international business or technical consultant

or equivalent qualification
- Bilingual FR / EN spoken and written (other languages are an advantage).
- Customer orientation motivates you, you are reliable, flexible and resilient
- Analytical thinking, communication skills, teamwork
- Proficiency in common Office 365 programs

**We offer**
- Varied and responsible work in an international environment
- A dynamic and future-oriented working environment
- A secured job
- Basic technical training, if you do not have a technical background.

Ability to commute/relocate:

- Troisvierges: Reliably commute or planning to relocate before starting work (required)

**Language**:

- French (preferred)
- English (preferred)