Partner & Client Services - German Market - Fixed Term Contract 12 Months

**About Lombard International Assurance**

Lombard International Assurance is a leading Luxembourg-based provider of insurance-based wealth solutions across Europe. A part of Utmost Group, Lombard International’s solutions are largely based on unit-linked insurance policies, serving the needs of affluent, high net worth (HNW), and ultra-high net worth (UHNW) individuals.

**_On 30 December 2024, Utmost Group announced it had completed the acquisition of Lombard International Assurance Holdings Sarl and the company will be fully rebranded to Utmost Luxembourg S.A. by the end of 2025.
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**About Utmost Group plc**

**About Utmost International**

Utmost International is a leading provider of insurance-based wealth solutions. Utmost international operates across the UK, Europe Latin America; Asia, and the Middle East. Its solutions are largely based on unit-linked insurance policies, serving the needs of affluent, high net worth (HNW), and ultra-high net worth (UHNW) individuals.

On a proforma basis at HY 2024 following the acquisition of Lombard International Assurance Holdings Sarl, Utmost International would have managed £103bn of assets under administration on behalf of approximately 210,000 policyholders.

**Your role - Are you ready for a challenge?**

The Account Officer - German Market is responsible for assisting the timely and effective day to day processing of servicing activity for German policies. Ensuring that all work items are processed in accordance with compliance obligations and within agreed service standards.

The Account Officer may help the team to support additional/exceptional workload.

The Account Officer - German Market is accountable for:

- Performing accurate and timely processing of policy transactions, servicing and query resolution during the life cycle of a policy, including document management;
- Assisting in processing the due diligence review of transactions in line with corporate standards;
- Developing and maintain a strong working relationship with our partners;Maintaining an ongoing awareness of services, review procedures and ensure quality improvements are made as required.

**Your profile - Have you got what it takes to become our Account Officer?**
- A minimum of 2 years’ experience within the financial/insurance sector;
- Aware of developments within the financial/insurance sector in general, and competent in dealing with queries relating to funds and financial instruments;
- University Degree in Economics, Finance, Business Management or any other relevant field is preferred;
- Strong team player with excellent organisational and analytical skills;
- Ability to work independently while keen to work as part of a team and support colleagues when needed;
- Be able to clearly and comprehensively outline complex issues both verbally and in writing;
- Multi-task efficiently between routine tasks and urgent queries, ensuring accuracy and timeliness in all your duties;
- Strong prioritisation skills, flexible, reliable and responsible in challenging situations;
- Strong client service focus, solutions oriented and capable of ensuring a high service level to clients;
- Take personal pride in delivering high quality service to internal and external clients;
- Ability to demonstrate a high level of initiative and problem-solving capabilities;
- Willing to make the extra effort as required;
- Ability to work in a regulated environment and to respect the external and internal guidelines;
- Ability to maintain performance and positive relationships in stressful/challenging situations;
- Agility and pragmatism in a complex and changing environment;
- Good command of MS office products;
- Native-level German speaker and fluency in English is a must, any other European Language is an asset.A first experience in AML/KYC is an additional asset.

**We offer you**

Sitting at the crossroads of private banking, asset management and insurance, we operate in a well-established and fast-growing segment of the financial services industry. We offer a thriving and entrepreneurial work environment, with the opportunity to work across multiple geographies, learn valuable new skills, develop great expertise, and establish long-lasting relationships. It is an exciting opportunity to build a network of contacts across the organisation in a collaborative and diverse workplace. Our Luxembourg office is home to a diverse team of over 50 nationalities and we are always looking for exceptional talent to join our team. Because our people are our greatest assets, you will enjoy reward and recognition packages. We also offer you the possibility to shape your professional career in line with your own goals and the opportunity to work with the top talent in the industry. We are committed to extending equal employment opportunities to all individuals.

Be a part of our community #utmost

As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard