Manager - Realm (Middle Mile), Realm (Middle Mile)
il y a 2 jours
[ol][/ol] - Bachelor’s degree in Computer Science or Logistics related discipline
- Relevant experience leading support engineers or equivalent
- Relevant people management experience
ATS (Amazon Transportation Services) (Middle Mile) is the core of Amazon transportation pipeline. It creates, manages, and optimizes the Amazon Transportation Network to save cost for the customer and the company. We are looking for Support Engineering Manager with the experience to manage all aspects of a mission-critical engineering support organization and a strong delivery record to execute strategic, cross-functional operations and technology projects. This position involves regular communication with senior leadership on status, risks and change control. Cross-team coordination, project management and executive presentation skills are essential.
You will be accountable for performance of Amazon's core business functions, by partnering with development teams building reliability into code, make process investments helping Amazon scale its operations for current and next-generation systems. Other responsibilities include continuously raising the bar on operational excellence, waste elimination and continuous improvement for the large-scale distributed systems. You should be able to clearly articulate, through data, productivity gains achieved.
Some of the key job functions of the Support Engineering Manager are:
- Building/Leading a team of highly-capable, curious and inventive individuals to provide support of our incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple product lines.
- Providing insight into customer-facing issues within Amazon Supply Chain systems, including identifying patterns and root causes, scoping and delivering tools for troubleshooting, and expanding our knowledge base.
- Responsible for building metrics and drive operational excellence.
- Driving operational and quality of service improvements, strategic planning, and effective influence across the development team.
- Developing operational tools and driving its roadmap
- Handle the escalations, effectively communicate with a global audience and participate in calls resolving outages
- Drive innovation and improve the overall efficiencies by reducing operational burden.
Luxembourg, LUX
- Excellent verbal and written communication skills
- Strong business and technical vision
- Ability to handle multiple competing priorities in a fast-paced environment
- Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead engineering efforts to meet aggressive timelines with optimal solutions
-
Account Manager, Global Mile
il y a 13 heures
Luxembourg Amazon EU Sarl - A84 Temps pleinBachelor Degree - Experience in customer-facing role via sales, account management or other function. We are looking for data-driven Account Managers to seek out new growth opportunities for Global Mile. Join and help us solve real-world problems, streamline inefficiencies, and provide logistics support for our Sellers. This role indexes on a sales and...
-
Process Impr Specialist, Amxl Xtra Mile, Mm Execution
il y a 1 semaine
Luxembourg Amazon EU Sarl Temps pleinA degree in business, supply chain, transportation, economics or a technical field Relevant experience working in a supply chain, transportation, project management or management consulting role Relevant experience in project management or management consulting including handling multiple ongoing projects Relevant experience using Microsoft Excel for data...
-
Process Impr Specialist, Amxl Xtra Mile, Mm Execution
il y a 2 jours
Luxembourg Findel Airport Amazon.com Temps pleinDESCRIPTION Clear and effective processes make sure every customer across the globe receives the speed, quality, and reliability they expect from Amazon. As a Middle Mile Sort Center Execution Process Improvement Specialist, you'll get involved in analyzing the way we do things and working with colleagues across a number of teams to make our processes...
-
Finance Analyst, Eu Amxl Last Mile
il y a 1 semaine
Luxembourg Amazon Europe Core Sarl Temps pleinDo you want to be part of an organization that has end-to-end supply chain scope and is developing and launching new business models across the world? If so, the EU AMXL Last Mile Finance team is looking for an experienced Senior Finance Analyst, with a strong record of achieving results, to own and execute high visibility, strategic and revenue generating...
-
Senior Product Improvement Manager, Last Mile Fleet
il y a 6 jours
Luxembourg Amazon EU SARL Temps pleinRelevant experience in business development, procurement, or product management. - Relevant experience with end to end negotiations. - Relevant experience managing vendors/suppliers. - Relevant experience overseeing roadmap strategy and definition. - Relevant experience working on negotiations with senior executives and managing strategic partner...
-
Senior Partnerships Manager, Last Mile Rental Expansion
il y a 2 semaines
Luxembourg Amazon Business EU Sarl - H95 Temps plein**DESCRIPTION**: At Amazon, we're working to be the most customer-centric company on earth, constantly improving how we fulfill and deliver orders right to our customers' doorsteps. The Last Mile Rental (LMR) team is at the forefront of this mission, pioneering an innovative vehicle sharing program that enables more flexible and efficient delivery...
-
Senior Product Marketing Manager, Relay Product and
il y a 4 jours
Luxembourg Amazon EU Sarl Temps pleinExperience leading go-to-market for consumer software or hardware product launches - Experience building, executing and scaling cross-functional marketing programs - Experience using data and metrics to drive improvements - Prior professional non-internship marketing experience Amazon is seeking an experienced, motivated, and multi-lingual EU-based Sr....
-
Process Improvement Manager, Eu Ats Customer
il y a 1 semaine
Luxembourg Amazon EU Sarl - A84 Temps pleinA degree in business, supply chain, transportation, economics or a technical field Relevant experience in using data or anecdotal evidence to influence business decisions Strong written and oral communication skills Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership Experience using data (including...
-
Procurement Manager, Surface Transportation
il y a 2 semaines
Luxembourg Amazon EU Sarl Temps pleinA degree - Relevant professional experience in procurement - Advanced proficiency in verbal and written English and in the local language - Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment - Relevant experience in using data analytics to solve problems such as customer, partner or business performance...
-
Middle officer
il y a 3 jours
Luxembourg, Luxembourg Crédit Agricole Temps pleinInformations générales Entité Le Groupe Indosuez Wealth Management est la marque mondiale de gestion de fortune du groupe Crédit Agricole, 10ème banque au monde par la taille des actifs (the banker Suite à l'acquisition de Degroof Petercam, banque belge de premier plan, le Groupe Indosuez Wealth Management intègre le Top 10 des acteurs du secteur...