Senior HR Business Partner, Amazon

University degree - Advanced proficiency in verbal and written English
- Relevant experience in an HR role operating in an international, fast-paced and customer-driven environment
- Relevant experience in using data or anecdotal evidence to influence business decisions
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
- Knowledge of European employment laws
- Proven ability to prioritise, meet deadlines, make best use of limited resources
- Proven communication and presentation skills

Amazon Global Central Operations HR team is looking for a Senior Human Resources Business Partner, supporting and partnering with the Global Security Operations team within EMEA, APAC and AMER region.

As a Senior HR Business Partner for our team, you will drive a positive employee experience through HR programs, processes, and tools, offering credible and clear HR advice and coaching to Amazon’s Leaders and Managers. The role will require the ability to establish HR priorities and operating mechanisms to drive change. From resolving complex HR queries with colleagues to perfecting new policies and programs and coaching Leaders, you’ll be making a real difference in how Amazon operates.

Amazon is seeking an exceptionally talented, strategic, customer obsessed and hands-on PXT Leader with a passion for establishing and developing first-class PXT support, to join our highly professional PXT department. Success in this role will require influential partnership with senior management to execute the HR strategies that foster organizational and people effectiveness. The individual in this role must understand business priorities and translate them into an HR agenda that supports the business as it grows rapidly. The Sr. HR Business Partner works with business Leaders to identify the needs in areas such as organizational design/development, performance management, employee relations, compensation, career development and leadership development and leadership coaching.

Key job responsibilities
- Own and deliver projects and initiative that drive progress towards business goals
- Engage and coordinate with key stakeholders on data collection and policy implementation
- Resolve high-level employee issues, including grievances, appeals and complex disciplinary issues
- Coach and develop HR colleagues and stakeholders across the business
- Analyze internal dashboards to create reports on key PXT metrics for leadership
- Partner with business on organizational design, succession planning, and skills assessment and development

A day in the life
As a Senior HR Business Partner, you will get involved in a wide range of different projects and work with a mix of diverse stakeholders, all with one goal: to make Amazon a great place to work. From one day to another, you could be taking the lead on a range of different projects or supporting senior stakeholders with developing strategies and carrying out regular talent reviews. You’ll be taking a fresh look at our working culture and thinking of new ways to optimize them.

You’ll also be supporting new colleagues to develop and learn new skills, so as well as shaping our working culture, you’ll be helping our colleagues grow. There will be plenty of opportunities for you to progress and shape your career at Amazon.

About the team
At Amazon, our HR department plays a vital role in looking after our people. Known as the People Experience and Technology Solutions (PXT) team, our priority is making the Amazon experience brilliant for our people, helping us remain one of the world’s most innovative, customer-centric and nimble businesses.

We operate proactively and take a holistic approach to people management. Our team is ‘Customer Obsessed’ and focuses on solving employee engagement issues quickly, ensuring nothing impacts our seamless employee and customer experience. Ultimately, it’s our job to insist on the highest standards and drive progress across Amazon’s strategy and goals.

Luxembourg, LUX