Experienced Safe Business Officer

**Experienced Safe Business Officer (1st Line Non-Financial Risk Officer) - CDI**

Are you looking for

An exciting and polyvalent risk function in the business?

**Your role & work environment**

You will be part of the Safe Business Office team, a highly dynamic & demanding environment, requiring a multi-disciplinary approach on the organization. The department mission is to enable the business to keep the non-financial risks in control and contribute to the integrity of ING products, services and employees and compliance of ING towards the outside world.

You will be the trusted safe business advisor. Together with the team you will foster “Safe Business” awareness to ensure that risks are under control (with focus on Fraud Risk)

You will guide the business in managing proactively the risk process from identification to mitigation. You will help the business keeping the number of non-financial risk items within the defined limits.

**Your key responsibilities**

As an Experienced Safe Business Officer you will:

- Lead the change and simplification initiatives of our key non-financial risk processes & methodologies;
- Bring efficiency and effectiveness in our non-financial risk processes;
- Enable the risk owner to be in control of some non-financial risk transversal thematics (eg: PARP, risk assessments, issue & event management, Key control testing) by implementing all necessary measures and controls described in the related NFR frameworks;
- Advice and assist with the implementation of new and updated NFR policies, procedures by Identifying the gaps and taking appropriate actions for controls that cannot be implemented as expected;
- Maintain the oversight of the Risk Control Frameworks and Policies and ensure the organization is taking adequate actions to remains & safe & compliant bank;
- Provide guidance to adhoc requests from stakeholders across the organization.

**To make this happen, your key skills to deploy are the following**:

- When new situations call for a new approach, you adapt quickly and enthusiastically and help your colleagues to adapt and embrace the change;
- You take the lead in building and strengthening both formal and informal relationships to be a trusted advisor of internal and external stakeholders;
- Your colleagues are your allies. You respect their expertise and make time to understand their thinking. Together, you contribute to individual and common goals to celebrate wins as a team;
- You leverage on your knowledge and skills to look for possibilities and you take initiatives to make things better. You take responsibility for your actions. You support the others to excel;
- You look for possibilities in your day-to-day job and are a sparring partner for others. You challenge old ways, think strategically and persevere in the face of complexity;
- You contribute to transversal projects impacting the Safe Business Office Team.

**We are looking for**
- Master level or equivalent by experience;
- Experience of minimum 5 years in the financial services industry, preferably within a risk or control area (e.g. compliance, internal audit, risk function) or program management;
- Good knowledge of English (oral and written);
- Knowledge of French is an asset;
- Good knowledge of Enterprise or Operational risk management;
- Knowledge of other compliance risks and processes areas are considered as a plus (e.g. KYC and/or AML processes; Organizational and Conduct Compliance and Ethics);
- Be solution driven: Positive attitude, open for change and ability to ask for help and co-create solution in front of complex problems;
- Ability to cope with uncertainty and ability to take a helicopter view;
- Good stakeholder management, including management of your scope;
- Good analytical & organization skills;
- Combining teamwork with individual performance.

**Within the Safe Business Office we have a clear purpose and a unique offer**:

- We offer diverse work with many opportunities to realise your ambitions
- We foster the orange behaviour “help others to be successful”; we create an informal and dynamic environment
- We encourage personal growth and give you the possibility to develop your skills; we build a knowledge sharing culture and ensure to strengthen the expertise of the team
- We catalyse our people’s talents and help them shine

**Your working environment at ING**

With over 900 employees in the Grand Duchy and thanks to the combination of our local presence and the strength of a robust multinational like ING, we offer our personal and business customers a wide range of solutions through the channel of their choice. ING is a global bank with a strong European base. 53,000 employees serve around 38.4 million customers, corporate clients and financial institutions in over 40 countries. Operating in the Grand Duchy of Luxembourg since 1960 as a universal and accessible bank, our products include savings, payments, investments, loans and mortgages for retail and priv