Relationship Management Coordinator

il y a 4 jours

Luxembourg Maison Moderne Temps plein

Founded in 1994, **Maison Moderne is the leading independent media company** in Luxembourg. Its activities are organized around two main areas: the Publishing House, with its influential media brands Paperjam, and the Paperjam Club, the leading business club and exchange platform in Luxembourg and the Greater Region.

**Maison Moderne is hiring a... Relationship Management Coordinator **:
To help elevate the experience of our 1,800+ member companies.

**Role Summary**

As Relationship Management Coordinator, you will play a central role in strengthening the relationship between the Paperjam Club and its members. You’ll help ensure their needs are met, their contributions are valued, and their presence within the Club is amplified. From content coordination to member onboarding and communications, your mission is to foster long-term engagement and satisfaction.

**Key Responsibilities**

Member Experience & Support:

- Assist in implementing the Club’s strategies to improve member satisfaction and retention.
- Guide and onboard new members to maximize their participation and benefits.

Contract & Account Management:

- Help manage the contract process and timelines for new members and renewals in coordination with the Club sales team.
- Monitor membership status and follow up proactively on upcoming renewals or outstanding contracts.

Content Coordination & Publication:

- Assist members in promoting their activities via our platforms (newsletters, websites, etc.).
- Review, prepare, and ensure quality control of member-submitted content before publication.
- Coordinate the publication process with internal teams and ensure consistency with our editorial standards.

Data & Analysis:

- Track campaign performance (open rates, engagement, feedback).
- Use data and feedback to improve member communication and services.

Event & Community Involvement:

- Participate in Club events to support engagement and strengthen relationships.
- Contribute to cross-functional projects aimed at enhancing the Club’s visibility and value.

**Requirements**:

- Bachelor’s degree (or equivalent) in Communication, Marketing, Journalism, or a related field.
- Strong writing and editing skills in both French and English.
- Experience with digital tools, CMS platforms, and a good understanding of SEO basics.
- Proven ability to manage multiple tasks with precision and attention to detail.
- Customer-focused mindset with excellent interpersonal skills.
- Fluency in French and English (written and spoken); other languages are a plus.

**Why Join Us?**
- Be part of a respected institution at the heart of Luxembourg’s business landscape.
- Collaborate with passionate teams across content, events, and media.
- Help shape the member experience in a role with real impact and visibility.
- Full-time permanent position with competitive compensation and benefits.

**Are you ready to help us connect, support, and inspire Luxembourg’s leading business community?

  • Relationship Management Coordinator

    il y a 2 jours

    Luxembourg Paperjam Temps plein

    **Paperjam**, founded in 1994 by Mike Koedinger, has become Luxembourg’s most influential independent media and business platform. Beyond being a trusted source for economic, financial, and political journalism, Paperjam acts as a catalyst for innovation, community, and the country’s development. Its main activities: - **Paperjam News**: reliable and...

  • Senior Onboarding Coordinator

    il y a 4 jours

    Luxembourg TMF Group Temps plein

    **General Information**: - Job ID - 30039 - Location - Luxembourg, Luxembourg - Work Types - Full Time - Categories - Client Corporate Secretarial, Entity Management **About TMF Group** **TMF Group** is a leading provider of administrative services, helping clients invest and operate safely around the world. - As we’re a global company with 11,000+...

  • Client Relationship Manager

    il y a 2 semaines

    Luxembourg PICTET Temps plein

    **Your team**: - The **Pictet Group **is one of the world’s leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 700...

  • Client Relationship Manager

    il y a 2 semaines

    Luxembourg Bank Pictet & Cie (Europe) AG, succursale de Luxembourg Temps plein

    Pictet is an investment-led service company, offering wealth management, asset management and related services. We are an independent investment partnership known for our long-term mindset, responsible approach to business and entrepreneurial spirit. These principles have defined us since 1805. For our clients, colleagues, and wider society, we always aim...

  • Business Unit Coordinator

    il y a 2 jours

    Luxembourg SOPRA STERIA PSF Temps plein

    **Company Description** Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so! With more than 56.000 colleagues in 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology...

  • Office Coordinator

    il y a 4 jours

    Luxembourg Prologis Temps plein

    Prologis is the global leader in logistics real estate. We own, manage and develop high-quality properties in the world’s most vibrant centers of commerce, approximately 72 million square meters in 19 countries. Some of the world’s largest brands (e.g., Amazon, BMW, DHL, FedEx, Pepsi) turn to us because they know an efficient supply chain will make their...

  • Retail Operations Coordinator

    il y a 2 semaines

    Luxembourg Smets Temps plein

    **Retail Operations Coordinator** Le Groupe Smets, présent au Luxembourg et en Belgique, recherche un(e) Retail Operations Coordinator. Lieu de travail: Vous travaillerez au magasin Flagship du groupe SMETS, au 262, route d’Arlon à Strassen Description de l’entreprise: SMETS est un groupe familial créé à Luxembourg en 1986, actif dans le domaine...

  • Relationship Manager

    il y a 2 jours

    Luxembourg Albert Cliff Temps plein

    LUXEMBOURG- PERMANENT- COMPETITIVE- Our client is one of the most established and distinguished players in global finance. Operating all over the world, this name is synonymous with prestige, security and essence of private banking currently is looking for relationship manager for Luxembourg branch.**Responsibilities**: - The maintenance and retention of...

  • Procurement Coordinator

    il y a 1 semaine

    Luxembourg Université du Luxembourg Temps plein

    The **University of Luxembourg** is an **international research university** with a distinctly **multilingual** and **interdisciplinary** character. The University was founded in 2003 and counts more than 6,700 students and more than 2,000 employees from around the world. The University’s faculties and interdisciplinary centres focus on research in the...

  • Change Coordinator

    il y a 1 semaine

    Luxembourg Chambre de Commerce Temps plein

    Description **LA CHAMBRE DE COMMERCE SE PROPOSE D’ENGAGER POUR LE DOMAINE D’ACTIVITES « INNOVATION & CHANGE MANAGEMENT »** **1 CHANGE COORDINATOR (M/F)** **à temps plein et à durée indéterminée** *** En tant que Change Coordinator au sein de la Chambre de Commerce du Luxembourg, vous jouerez un rôle essentiel dans la coordination, la...