Application Support Analyst

il y a 2 semaines

Leudelange, Luxembourg Sopra Steria Temps plein

Company Description

Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so With more than 51.000 colleagues in nearly 30 countries, we rank as Europe’s leading digital solutions provider. Some of the most successful companies in Europe rely on our technology due to our commitment to innovation, collaboration, and value in business development.
The world is how we shape it. Let’s shape it together.

**Job Description**:

- Handle Level 2/2.5 incident analysis, including non-standard production issues
- Liaise with development and infrastructure teams to coordinate issue resolution and deployments
- Participate in a rotation-based shift (between 7:30 AM and 6:30 PM)
- Be available for monthly Saturday patching (on rotation) and occasional weekend go-lives
- Ensure documentation of recurring issues and knowledge sharing with the team

Technical environment:

- SQL, Linux, SSH scripting, Docker
- Knowledge of ITIL processes is a plus

**Qualifications**:

- Master Degree in IT or relevant experience in a similar role (2-5 years)
- Experience in a Production Support or Application Support role, ideally in a financial environment
- Strong analytical mindset, with the ability to troubleshoot and document undocumented issues
- Comfortable working under pressure in fast-paced, high-stakes environments
- Excellent communication skills (written and verbal)
- Team player with a service-oriented mindset
- Fluent in French. English is a plus

Additional Information

We offer a generous employee benefits package that includes:

- Access to our Sopra Steria training and personal development academy
- A company car lease or mobility budget
- A company laptop and mobile phone
- Private health insurance coverage
- Meal vouchers
- Social security and pension plan
- A competitive salary
- 26 holiday days

People are the cornerstone of our success. That’s why we aspire to be bolder together. Our goal is to build high-functioning teams and healthy team environments that inspire and help each other to deliver excellence for each of our customers.
- ___
- Sopra Steria is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, ancestry, nationality, color, family or medical leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, gender (including pregnancy), sexual orientation or any other characteristic protected by applicable local laws, regulations and ordinances. We foster a work environment that is inclusive and respectful of all differences._

  • Analyste Développeur Et Support Informatique Pour

    il y a 6 jours

    Leudelange, Luxembourg LALUX Assurances Temps plein

    Description **Votre mission se divise en trois domaines distincts**: **1. Analyse et Développement Informatiques**: - Vous recensez les besoins des directions métiers et vous participez à l’élaboration de la vision de la solution. - Vous concevez la solution, définissez les fonctionnalités et rédigez les spécifications techniques pour le...

  • Senior Business Analyst

    il y a 6 jours

    Leudelange, Luxembourg Foyer Temps plein

    Description Basée au Grand-Duché de Luxembourg, WEALINS accompagne depuis 30 ans ses clients avec des solutions innovantes d’assurance vie et de capitalisation. Ses 130 collaborateurs, reconnus pour leur expertise internationale, cultivent un esprit fondé sur la confiance, la collaboration et l’excellence opérationnelle. Soutenue par le Groupe...

  • Business Analyst

    il y a 1 semaine

    Leudelange, Luxembourg Banque Raiffeisen S.C. Temps plein

    **BUSINESS ANALYST (M/F/X) - Réf. 25-46** Vous êtes passionné par l’analyse, l’innovation et la création de valeur ? Nous recherchons un Business Analyst pour accompagner notre banque dans sa transformation stratégique. Votre mission : comprendre les besoins métiers, traduire les enjeux en solutions concrètes et contribuer à des projets à fort...

  • Consultant Analyste GRC

    il y a 5 jours

    Leudelange, Esch-sur-Alzette, Luxembourg Sopra Steria Temps plein

    Company Description Sopra Steria est un leader européen du conseil et des services numériques, aidant les entreprises dans leur transformation digitale avec des solutions technologiques (IA, cybersécurité, développement logiciel) pour des secteurs comme la banque, l'énergie, l'aérospatial, tout en mettant l'humain au cœur de ses actions pour un...

  • Business Analyst

    il y a 2 semaines

    Leudelange, Luxembourg Foyer Temps plein

    Description The Business Analyst is responsible for the efficient and effective use of the resources put at disposal and the adequate achievement of the objectives that were defined in cooperation with his management. This mainly concerns the following activities: - Assure adequate functioning of the information systems and related interfaces of our...

  • (Senior) Quantitative Risk Analyst

    il y a 2 semaines

    Leudelange, Luxembourg Banque Raiffeisen Temps plein

    Première banque coopérative au Luxembourg, la Banque Raiffeisen a su évoluer au fil des années de manière constante et autonome tout en gardant à l’esprit les valeurs fondamentales qui la caractérisent. Forte de son ancrage local et de la parfaite connaissance de son périmètre d’action, la Banque Raiffeisen est une banque universelle...

  • IT Business Analyst

    il y a 6 jours

    Leudelange, Esch-sur-Alzette, Luxembourg Sopra Steria Temps plein

    Company Description Sopra Steria offers tailored, end-to-end corporate technology and software solutions to help clients make bold choices and deliver results. Successfully so With more than56.000 colleagues in 30 countries, we rank as Europe's leading digital solutions provider. Some of the most successful companies in Europe rely on our technology due to...

  • Stagiaire Gestion de Projets Data Studio

    il y a 2 semaines

    Leudelange, Luxembourg Foyer Temps plein

    Description Sur un marché de plus en plus concurrentiel, le Groupe Foyer reste fidèle à ses valeurs : Confiance, Excellence, Innovation, Intégrité, Indépendance. Dans le but de renforcer notre service **Data Studio**, nous recherchons un/une: **Stagiaire Gestion de projets Data Studio (M/F)** - Pour une durée minimum de 6 mois en temps plein ou 1 an...

  • Business Analyste BI Confirmé

    il y a 2 semaines

    Leudelange, Luxembourg LALUX Assurances Temps plein

    Description **VOTRE MISSION** Le spécialiste Business Intelligence (BI) travaille étroitement avec les fonctionnels pour analyser et développer des rapports servant à la prise de décision ou au suivi opérationnel des directions métiers du Groupe LALUX. Il est expert sur les données du Datawarehouse tant sur le design, les accès, l’usage, la...

  • Senior Compliance Officer

    il y a 1 semaine

    Leudelange, Luxembourg Foyer Temps plein

    Description **CapitalatWork Foyer Group** is an independent, dynamic asset manager for private and professional clients. Our services are focused on discretionary asset management and estate planning. We are located in three countries and have seven branches: Antwerp, Breda, Brussels, Courtray, Ghent, Louvain-La-Neuve and Luxembourg. Drawing on our good name...