Client Service Partner to Seb Luxembourg

il y a 2 semaines

Luxembourg SEB Temps plein

SEB is a leading international financial services group with both private individuals, organisations, corporate and institutional customers. We are recognised for our expertise and customer-centric approach, which we achieve by listening to our customers, committing to quality and trust, and encouraging an entrepreneurial mindset in everything we do.

SEB Luxembourg branch serves as the hub for Private Wealth Management & Family Office (PWM&FO) services to Nordic nationals living abroad. It is also the base for many of SEB’s funds and offers global custody and related depositary services to financial institutions. We are around 150 employees with over 20 different nationalities.

**About the role**

You will be part of an international and client-oriented team consisting of highly experienced Client Executives and Client Service Partners working closely with some of the wealthiest international Nordic families.

As a Client Service Partner, you will be responsible for ensuring a high level of client satisfaction and quality of service using the broad network of the SEB Group. You will work closely together with the Client Executives and other dedicated specialists, such as Traders, Wealth Planners and Credit Advisors.

Your main responsibilities in this role are the following:

- Playing a key role in the client team to deliver an outstanding service to some of SEB’s most important clients
- Communicating proactively with clients and coordinating their requests across departments
- Being responsible for the everyday banking part of the client relationship
- Receiving and executing orders, as well as helping clients with their instructions and requests
- Guiding and accompanying our clients through our digital offering and being a promoter of our E-Banking system

**To thrive in this role, we believe you have**:

- Excellent client relationship skills and client-focused mindset
- Previous experience in an international private banking environment or having worked with Private Banking clients
- Team player attitude, allowing you to collaborate efficiently cross departments
- Flexibility towards work assignments with an ability to quickly adapt to changes
- Structured and proactive way of working and ability to manage your time and deliver according to agreed deadlines
- Willingness to continuously develop and improve processes and ways of working
- Excellent verbal and written language skills both in Swedish and English; other languages are considered as an advantage

**What we offer**

We offer the opportunity to grow and develop within private wealth management, were this would be an excellent starting point for long-term development within the role.

Here are some further elements that define the core of our offering:

- Extensive training and development opportunities
- International and entrepreneurial Scandinavian working environment
- Flat hierarchy and openness to share ideas, opinions and points of view
- Agile and modern ways of working
- Friendly and welcoming culture

**Ready to join?

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