Aircraft Warranty

For our department _Purchasing Administration_**within **LuxairAirlines**, we are looking for a (an):
**_Aircraft Warranty & Claims Administrator (M/F/x)_**

**_Main duties:_**
- Submit warranty claims to the manufacturers or suppliers for all aircraft parts failing while under warranty coverage or showing apparent defects in material, design and/or workmanship.
- Reclaim parts and labor associated with warranty repairs performed.
Ensure that other stakeholders of Luxair Technics provide and document the necessary data to successfully submit the claims.
- Pursue remedies offered by airframe and engine manufactures, as well as vendors, for implementing Service Bulletins or Service Letters.
- Claim warranty coverage on aircraft heavy maintenance work performed by external maintenance and repair organizations.
- Process warranty related orders efficiently.
- Establish KPI for warranty management and develop a reporting dashboard to monitor performance. Review the warranty process and suggest/implement necessary adjustments.
- Collect data and maintain up-to-date files on insurance related Accident & Damage claims

**_Required profile:_**

**_Minimum required criteria_**
- Provide a secondary education or equivalent
Technical knowledge
- Strong negotiating and contracting skills to enforce Luxair’s warranty demands.
- Show strong organizational skills
- Be fluent in English, both written and spoken
- Have a good sense of priorities and attention to details
- Be capable of working independently as well as in a team
- Maintain the strict confidentiality of the data

**_
Desired or to be acquired criteria_**
- Have a previous experience in aviation environment, preferably with Boeing or Embraer a/c types
- Have good knowledge of EASA Part-145
- Show user skills in the software used in Technics

**_
- Have a previous experience in a similar position
- Knowledge of Luxemburgish or French is considered as asset