Kyc Manager

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Bachelor of Business Administration
- Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun._
- #LI-FD1_

**About the team**

Business Risk - Financial Crime - Asia/EMEA, as part of Global Risk and Control department, supports Franklin Templeton international business to ensure compliance with internal policies and all applicable laws and regulations aimed at combating money laundering, terrorist financing and other financial crimes.

This manager role will oversee teams responsible for investor AML/KYC compliance for funds located in various domiciles including but not limited to Luxembourg, UK and Ireland.

The Manager will develop staff and manage job performance; review & improve daily processes and procedures; contribute to projects and assist in the development of consistent procedures

**What you will be doing**

**Team Management**:

- Manage Supervisors that are responsible for teams of Analysts and Senior Analysts located in various FTI offices.
- Coordinate and prioritize work activities within the team to ensure task completion.
- Manage team staffing, employee performance & development which includes, coaching, counselling, mentoring, applicable documentation, performance feedback, training, interviewing and hiring new employees.
- Manage team processes and activities, prioritize resources and tasks to achieve expected service levels.
- Promote and encourage a Continuous Improvement and innovative culture within team to achieve improvements in service quality, employee and team productivity.

**Business duties and responsibilities**:

- Ensure compliance with Luxembourg Know Your Customer and Anti Money Laundering regulations together with internal local and company policy when assessing investor and broker documentation.
- Oversee all AML/KYC activities and ensure escalations are carried out in a timely and accurate manner in the following areas when/as required:

- Investor onboarding
- Investor ongoing due diligence
- Investor screening and verification against sanction / blacklists
- PEP identification and approval
- Transaction monitoring
- AML monitoring program
- Ensure timely and accurate delivery of internal / external KPI reporting, including preparing and reviewing management information.
- Implement and keep up to date procedures that ensure the team is compliant with all AML / KYC and Financial Crimes prevention policies.
- Contribute on and prepare/discuss AML reviews, plus any audit related and due diligence exercises.
- Take a lead on key client relationships on the AML/KYC side
- Liaise with local management, client relationship management and client service delivery teams on any AML/KYC issues and manage appropriately
- Able to monitor and understand regulatory changes in the local and EU regulatory frameworks
- Oversee the proper resolution of complex situations and issues in relation to the TA; liaise directly with Legal Counsel or Compliance Officer/MLRO where required.
- Identify and escalate issues in accordance with internal policies
- Support AML projects and initiatives as required.
- Support implementation of new regulations within TA.
- Identify and implement efficiencies to ensure compliance with AML laws.

**What you bring**
- 10+ years TA AML/KYC experience or equivalent Investment Industry experience with a minimum of 5 years demonstrated experience leading teams.
- Ability to build, manage and motivate a new team locally and remotely.
- Flexible approach towards office / hybrid / remote work arrangements.
- Prior experience in the below areas is preferred but not a must:

- Transfer Agency experience
- AML/KYC or Investor Onboarding experience
- Audit / Compliance monitoring experience
- New team set-up
- Bachelor’s Degree or applicable work experience.
- CAMs certification is a plus.
- Comfortable with multi-domicile AML guidelines.
- Mutual fund or financial services industry knowledge.
- Excellent written and verbal communication in English and interpersonal skills.
- Ability to build relationships.
- Knowledgeable in MS Office tools.
- Strong attention to detail and quality.
- Proven to take initiative and work under pressure in a changing/growing environment.
- Ability to exercise independent judgment consistently and search for course of action outside established guidelines when necessary.
- Develop solutions to a variety of complex problems.

**What we offer you**
- A competitive salary and benefits
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A modern, international work environment and a dedicated and motiva