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Intern in Applications Global Support
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**Your tasks**:
During the internship in Luxembourg, our students participate in and learn (training on and off the job) about different day to day operations of this department.
The responsibilities mainly include:
- Preparation of monthly ticketing and timesheet reports for internal and external customers
- Worldwide end-user support via phone, mail and ticketing system (Solution Manager)
- Execution of SAP transport requests between different development and production systems
Project participation: to be determined (Please find below a list of former projects with student involvement)
- Follow up of worldwide printer migration in SAP
- Creation of a non-regression test plan for Solution Manager
- ABAP programming to improve automation of SAP morning checks
- Implementation and testing of new ticketing system feature
**Your profile**:
- You are currently studying for a relevant university degree (preferably with focus on IT/Business);
- You are fluent in English; additional French and/or German is an advantage;
- You have an excellent knowledge in Microsoft Office packages; Word, Excel and PowerPoint;
- You have excellent analytical, communication and writing skills;
- You are a self-starter but can follow instructions well when needed;
- You can translate your research findings into logical, structured text / graphs;
- You are curious, ready to invest a lot and eager to learn.
**About Us**:
At RTL, we entertain, inform and inspire millions of people every day across multiple platforms with our strong media brands, content and products. We offer many possibilities: from TV and streaming to print, digital, radio and podcasts. More than 16,000 creatives, strategists, techies, numerical geniuses and organisational wizards work towards the same goal.
Do you value team spirit and a hands-on mentality? Do you want to grow beyond yourself and be part of our diverse team? Do you value a trusting working atmosphere? Are you looking for the freedom to implement your ideas and develop your strengths?
Then join us in shaping the future of Europe's leading entertainment company.
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