Datacenter Technician

**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.

**Key Responsibilities**:
Datacenter Environment Management**:

- Possess knowledge of datacenter environments, including power, cooling, HVAC, structure, and access control.
- Ensure the efficient operation of datacenter infrastructure, maintaining optimal conditions for all equipment.

Connectivity and Network Management**:

- Have expertise in LAN/SAN connectivity.
- Oversee the installation, dismantling, and interconnection of network and security elements in collaboration with other teams.

Monitoring and Incident Management**:

- Conduct daily monitoring of environments, system surveillance, and incident management.
- Respond to and resolve incidents promptly, ensuring mínimal disruption to operations.

Maintenance and External Coordination**:

- Follow up on maintenance operations, coordinating and interacting with external companies (proficiency in French is important).
- Ensure all maintenance activities are documented and communicated effectively.

Reporting and Documentation:

- Create and maintain comprehensive reports and documentation related to datacenter operations, configurations, and incidents.

Collaboration**:

- Work closely with cross-functional teams, including IT, Network, and Security, to ensure seamless integration and operation of datacenter systems.

Knowledge and Attributes:

- Developing proficiency in cable testing equipment and network cabling tools.
- Developing knowledge of network protocols, IP addressing, and basic networking concepts.
- Good problem-solving and troubleshooting skills
- Effective communication and collaboration abilities
- Commitment to safety and compliance with industry standards
- Developing ability to deal with challenging situations effectively, coupled with the ability to work in a fast-paced environment.
- Stays updated with industry trends and emerging technologies.
- Developing proficiency in project management principles and tools.
- Displays developing decision-making skills.

**Academic Qualifications and Certifications**:

- Bachelor's degree or equivalent in Electrical Engineering, Telecommunications, Network Engineering, or a related field (or equivalent experience).
- Relevant certifications are a plus.

**Required Experience**:

- Moderate level experience in network cabling installation and maintenance.
- Moderate level experience gained within a similar role and similar IT services organization.
- Proven expertise in datacenter management, including power, cooling, HVAC, and access control.
- Knowledge of LAN/SAN connectivity and network/security elements.
- Strong problem-solving and troubleshooting skills, with the ability to perform well under pressure.
- Excellent communication skills and the ability to collaborate effectively with diverse teams in French and in English
- Proactive approach to identifying and mitigating operational risks.
- Ability to thrive in a fast-paced and dynamic environment.

**Workplace type**:
**About NTT DATA**

**Equal Opportunity Employer**

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