Cloud Product Manager

You want to combine passion and IT expertise?

You are **talented**, **motivated** and **ambitious**? Then, we will be more than happy to **meet you**

ARHS Group is looking for a** Cloud Product Manager** (_M/F_), to join its team at the client.

As a Cloud Product Manager, you will oversee the lifecycle of the cloud services from conception to delivery, ensuring they align with customer expectations, regulatory requirements, and performance metrics.

**Your main responsibilities**:

- Own and manage the end-to-end lifecycle of cloud services delivered within the ART, ensuring services are aligned with customer needs and business objectives.
- Develop and communicate a clear service roadmap that outlines priorities for cloud transformation, ensuring alignment with long-term organizational goals.
- Define the service offerings, features, and SLAs (Service Level Agreements) for cloud services, ensuring expectations for operational teams and clients.
- Lead and coordinate Program Increment (PI) planning within the ART, ensuring the prioritized services and features are broken down into manageable tasks for development and operations teams.
- Collaborate with system architects, engineers, DevOps, and operations teams to ensure seamless delivery of services, balancing technical feasibility with customer requirements.
- Serve as the primary interface between the ART, senior management, and external stakeholders to communicate progress, challenges, and key decisions regarding cloud services.
- Utilize data and KPIs to guide prioritization decisions, focusing on service performance, user satisfaction, and business value.
- Ensure cloud services comply with security, legal, and regulatory requirements, working closely with the legal and security teams.
- Stay up to date with industry trends and innovations in cloud service management to improve efficiency, performance, and service offerings.

**Your profile**:

- 5+ years of experience in product management, preferably with a focus on service delivery rather than traditional product management.
- Strong understanding of cloud technologies (AWS, Azure, GCP) and experience in cloud service delivery and management.
- Proven experience in working within the SAFe (Scaled Agile Framework) environment (SAFe Product Manager/Owner certification is a plus).
- Demonstrated ability to translate customer needs and business objectives into clear service requirements and priorities.
- Strong background in Agile methodologies and leading cross-functional teams in fast-paced environments.
- Experience in managing service-level agreements (SLAs) and ensuring service delivery excellence.
- Experience with budgeting, forecasting, and financial oversight for service-related projects.
- SAFe certification (SAFe Product Manager/Owner or similar).
- Familiarity with ITIL service management practices or certifications.
- Experience managing cloud service migrations or large-scale transformation initiatives.
- Track record of stakeholder management in complex, multi-vendor environments.
- Fluency in English (written and spoken) is required.

**Additional Information** Arηs Group** - **part of Accenture** - is a market leader in the management of complex IT projects and systems. Founded in Luxembourg in 2003, we have grown to encompass 11 entities worldwide, employing over **2,500 **employees in **Luxembourg**, **Belgium**, **Greece**, **Italy **and **Bulgaria**.

With our focus on getting things done, we help our clients achieve their goals with best-of-breed solutions, superior execution and exceptional services. We offer bespoke software development, data science, infrastructure, digital trust and mobile development to government institutions at national and European level, telecom providers, and financial institutions, among others.

Our bold company culture is built around working hard and playing hard, with a flat and agile structure that lends itself to efficiency and employee empowerment. We value our diverse workplace of close-knit teams and provide a place where everyone can be supported to learn and evolve.

**_
Our Vision and Values_**

Our vision is to be the most caring and reliable IT company on the market place for both clients and our people.

Our values are**:caring, agility, excellence, innovation, continual improvement, and reliability**.

Our values support our vision by leveraging excellence, striving for results, ensuring commitment and promoting adaptability.

**_ Our Culture_**

We work in close partnership with our customers, turning their needs into benefits; We promote a dynamic local environment where both young and experience people can realize themselves; We leverage a flexible, independent and responsive organization.

**_ Our Brand_**

The ArȠs (pronounce [aris]) name comes from Greek Mythology. ArȠs is the son of Zeus and the God of War - in our eyes, an accurate representation of the intelligence, strategy, leadership and vision that are essential in bu