Client Lifecycle Management Officer

A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents.

With a history spanning over 225 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions.

“Rethink Everything” is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients.

The Lombard Odier Europe (LOESA) Client Lifecycle Management (CLM) department ensures complete, accurate and up to date KYC and AML client information in the bank records and maintains diligently the client documentation for all activities and branches of Lombard Odier within Europe (Belgium, United Kingdom, Luxembourg, France, Italy and Spain).

The Client Lifecycle Management team works alongside with the Front Office, the Control Functions and the Risk Functions in Europe to oversee and secure client account conformity and system accuracy.

In the perimeter of controls, the Client Lifecycle Management team is also in charge of AML regulatory reporting production, Tax conformity validation and Tax reporting production (CRS, FATCA ).

YOUR ROLE:

- Ensure all legal and customer files are maintained in accordance with European Regulations and internal LOESA & Group directives
- Ensure that all client account documents and supporting KYC and AML documents are in order, report any missing items, prior to file presentation to the Local or European Due Diligence Committee
- Analyzes documents in relation to the opening of accounts and applies due diligence rules
- Applies Bank’s business policy and internal directives and acts in accordance with the regulatory requirements
- Participate and implement the projects impacting the CLM department
- Manages all questions regarding documentation requirements for openings and modifications to existing accounts
- Open Client Accounts and maintain the Client Data on Lombard Odier Systems
- Check, safe keep and ensure the integrity of client legal files, account opening forms, supporting documents and correspondent files
- Chase missing documents with Bankers and Assistants, and report outstanding items to Compliance as per agreed procedure
- Comply with all applicable legal, regulatory and internal Compliance requirements
- Maintain appropriate knowledge to ensure to be fully qualified to undertake the role
- Complete all mandatory trainings as required to attain and maintain competence
- Understand and promote an appropriate risk culture and risk management practice proactively and refer the results to the line of controls within the business area of responsibility

YOUR PROFILE:

- A-level with specialization in Banking or Finance
- Minimum 3 years’ experience in this area
- Legal industry or relevant financial services sector experience
- Comfortable with IT software and advanced use of Microsoft Office
- Knowledge on the private banking rules and applicable regulations
- Good understanding of regulatory matters such as US FATCA, QI, CRS, cross border
- Knowledge and experience in KYC / AML and financial services regulatory requirements
- Familiar with the documents required for corporate structures and personal trusts
- Discretion and confidentiality
- Excellent organization skills and attention to details
- Responsible, committed and initiative-driven
- Excellent written and verbal communication skills
- Ability to work in a dynamic environment
- English and French; any other language is a bonus

Our Maison’s DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication.