Sales Quality Analyst
il y a 6 jours
HSBC Holdings plc, the parent company of the HSBC Group, is headquartered in London. HSBC serves customers worldwide from offices in 64 countries and territories in our geographical regions: Europe, Asia, North America, Latin America, and Middle East and North Africa. _
- HSBC provides a comprehensive range of financial services through three global businesses: Commercial Banking; Global Banking and Markets; and Wealth & Personal Banking._
- The HSBC Group in Luxembourg is a significant employer and operates several businesses including asset management, securities services, private banking and corporate banking._
- For our private banking activities in Luxembourg, we are currently looking to recruit a:_
**Sales Quality Analyst**
**Permanent contract**
**Role and responsibilities**:
As a member of the Front Office team and the Business Management function, you will be responsible for ensuring the correct balance between commercial success and customer interests, in particular with regard to Sales Quality and MiFID requirements. Specifically:
- Assessing the quality and adequacy given by the Front Office (RMs, Investment Counsellors, and product specialists).
- Reviewing documentation to ensure it evidences the above and complies with industry standards, MiFID and with HSBC’s local policies and procedures (Functional Instruction Manual, Sales Quality Standards)
- Producing reporting and MI to Sales Quality and wider GPB (Global Private Bank) senior management on the activities undertaken by the Sales Quality team.
- Working as part of the business to understand the root cause of any Sales Quality issues, identifying and sharing best practice and improving policies and procedures
- Interfacing directly with Front Office colleagues on a regular basis so that any problems affecting “suitability of advice” provided to clients are resolved, and remedial action is tracked and completed.
- Deliver the Sales Quality Assurance communication plan
- Considering the operational risks associated with the role and inherent in the business, taking into account changes in regulatory requirements, operating procedures and practices.
- Demonstrating adherence to internal controls.
**Professional Skills and Experience**:
- Master degree in management, economics, finance or similar;
- At least 3 years’ relevant professional experience in banking sector. Any professional experience of investment sales processes and operational risk would be considered as an asset;
- Good understanding of banking activities, processes and systems and, in particular, investment products and services;
- Comprehensive knowledge and understanding of MiFID regulations and Sales Quality standards and sales processes
- Ability to follow instructions, set priorities and respect deadlines;
- Ability to work to tight deadlines under pressure, while maintaining close attention to detail;
- A proven ability to “think outside the box” and think of new ways to improve processes;
- Excellent team player;
- Capacity to communicate both written and oral English and French at all levels with confidence. Other languages will be considered as an advantage.
- We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies._
-
Sales Quality Analyst
il y a 3 jours
Luxembourg HSBC Temps plein-HSBC Luxembourg Posted 3 hours ago Flexible Permanent tbc - HSBC Holdings plc, the parent company of the HSBC Group, is headquartered in London. HSBC serves customers worldwide from offices in 64 countries and territories in our geographical regions: Europe, Asia, North America, Latin America, and Middle East and North Africa. _ - HSBC provides a...
-
Technical Business Analyst Moa
il y a 1 jour
Luxembourg Banque de Luxembourg Temps plein**Type de contrat**: CDI **Temps de travail**: Temps plein **Activités / Missions**: Présente au Luxembourg depuis plus de 100 ans, la Banque de Luxembourg est un acteur financier incontournable de la place, au service de clients privés, de clients de type entreprises ou institutionnels. Labellisés B-Corp, nous nous engageons pour un impact social,...
-
S&q Analyst
il y a 6 jours
Luxembourg company CHc Group LLC Temps pleinCHc Group LLC Published: Published today Engineering general Permanent CHC Helicopters are looking for a Safety & Quality Analyst to come join the team in Aberdeen! The primary role of the Safety & Quality Analyst is to deliver safety system coordination and metrics, assisting the European safety and quality team in providing SMS support to operations....
-
Sales Performance Analyst
il y a 2 semaines
Luxembourg Source Up Temps pleinYou will work for an international bank with more than 1,500 employees. You will have the opportunity to develop multiple cross-functional skills. The company is focused on work-life balance **About the offer** Permanent contract Location : Luxembourg Top 3 Key competencies: - Commercial Acumen - Analytical Skills - Good knowledge of French and...
-
Performance Attribution Analyst
il y a 2 semaines
Luxembourg CANDRIAM Temps pleinPosition description **Business unit**: - Global Risk Management - Risk Management **Job title**: - Performance Attribution Analyst M/F **Contract type**: - Permanent **Mission**: - You will join a team of 5 performance attribution analysts in charge of identifying and quantifying the sources of added value produced by our different investment...
-
Business Analyst Et Support Technique Salle Des Marchés
il y a 1 semaine
Luxembourg Spuerkeess Temps plein**Département**: Global Markets **Service**: Support Reporting Financial Valuations **Division**: Support des Systèmes Informatiques **Vos missions** En tant que Business Analyst et Support Technique, vous serez chargé(e) d'assurer le développement et le support opréationnel informatique des outils utilisés par le département Global Markets afin de...
-
Finance Analyst
il y a 1 semaine
Luxembourg ArcelorMittal Temps pleinThe ArcelorMittal Tubular Products Europe team, is looking for a Finance Analyst (M/F). The position is based in Luxembourg ( Kirchberg) As **Finance Analyst**your main responsibilities & missions will be: Monitoring, analyses of the variance and explanations vs. Budget and Forecast for various KPIs of P&L, BS and Cash flow statements - Monthly reporting...
-
Business Analyst/quality Assurance Specialist
il y a 1 jour
Luxembourg NTT Data Spain S.L.U. Succursale Luxembourgeoise Temps plein**Responsibilities**: - Creating and maintaining test documentation: test strategies, test plans and test cases; - Designing and maintaining test suites, test acceptances and test data; - Modelling, analyzing, identifying uses cases, BP and requirements; - Overseeing software inspection and testing for quality and conformance to specifications and...
-
Business Analyst
il y a 1 semaine
Luxembourg SLG Temps pleinDescription **Turn Insights into Operational Impact** Sales-Lentz is looking for a **Business Analyst - Operations** to strengthen decision-making and drive operational efficiency. In this role, you will act as the link between business teams, IT, and leadership—combining process analysis with data-driven insights. By leveraging reporting tools such as...
-
Sales Manager
il y a 6 jours
Luxembourg Marriott International, Inc Temps plein**Additional Information** **Job Number**25092335 **Job Category**Sales & Marketing **Location**Luxembourg Marriott Hotel Alfa, 16 Place de la Gare, Luxembourg, Luxembourg, Luxembourg, 1616 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Within a small team, reporting directly to the Director of Sales and...
