CRM Technical Consultant Sap
il y a 2 jours
Tracing its origins to 1585, Deutsche Börse Group has become one of the world's leading exchange organisations and an innovative market infrastructure provider. In this role, we provide investors, financial institutions and companies access to global capital markets. By creating trust in the markets of today and tomorrow we foster growth and contribute to the prosperity of future generations. Deutsche Börse Group is an international company, headquartered in Frankfurt/Main, Germany. With more than 6,700 employees, the company has a strong global presence for its customers all over the world, including Luxembourg, Prague, Chicago, London, Cork, New York and many other locations. Clearstream is a leading European supplier of post-trading services. The wholly owned subsidiary of Deutsche Börse ensures that cash and securities are promptly and effectively delivered between trading parties. Clearstream Luxembourg offers an international, diverse and inclusive working environment. There are numerous good reasons to work for us: high level of responsibility at an early stage, attractive benefits and a broad variety of career opportunities.
Field of activity
Within the Customer Care team you will contribute to facilitating change management from both a technical & functional aspect. Our mission requires close collaboration and communication with business stakeholders to understand their needs.
Provide conceptual design(s) and formulate recommendations with simple solutions to complex problems. You will work in a diverse international Agile team which is dynamic, customer and technology oriented and challenges itself every day to continuously thrive towards innovations and the best user experience.
**Responsibilities**:
Correct understanding of business stakeholders' processes and needs, challenge them (need-to-have versus nice-to-have) and formalize them in business requirements and estimation while following the development guidelines and principles
Think outside of the box and strive for innovative solutions on new and existing processes
Support the digitization strategy of Deutsche Börse Group towards Agile development and cloud
Participate in Agile projects with an emphasis on customer care
Actively collaborate with the teams in Frankfurt, Luxembourg and Cork to develop, customize and deliver problem/incident resolutions and support internal customers.
**Profile**:
University degree in computer science or a comparable education
Minimum 3 years' experience working with SAP CRM7
**Ideally**: experience in working in a regulated environment (Financial / Insurance Industry, Public services)
Proven skills in SAP CRM7 customization/enhancement.
Software development in Abap OO with Eclipse or SAP GUI
Proven skills in SAP S/4 HANA are an asset
Knowledge in Fiori SAPUI5, OData, SAP Cloud Integration GateWay is a plus
Excellent understanding of Jira workflows and processes
Proactive with strong communication and problem solving skills and can-do-attitude
Fluency in English is mandatory, in verbal and written form; German is an asset.
MS Office Applications proficiency
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