Client Service Officer
il y a 2 semaines
**Description**
- Process policy transactions, provide services, and resolve queries accurately and in a timely manner throughout the policy's lifecycle. This includes managing documents related to policies.
- Assist in conducting due diligence reviews of transactions in accordance with corporate standards.
- Build and maintain strong relationships with our sales consultants and all partners.
- Stay informed about our services, review procedures, and ensure that necessary quality improvements are implemented as needed.
**Profile**
- University Degree in Economics, Finance, Business Management or any other relevant field and/or relevant experience in Client Services in the insurance sector
- Relevant experience in Finance or Insurance
- Aware of developments within the financial/insurance sector in general and competent in dealing with queries relating to funds and financial instruments
- Strong team player with excellent organisational and analytical skills
- Ability to work independently while keen to work as part of a team and support colleagues when needed
- Be able to clearly and comprehensively outline complex issues both verbally and in writing
- Multi-task efficiently between routine tasks and urgent queries, ensuring accuracy and timeliness in all your duties
- Strong prioritisation skills, flexible, reliable and responsible in challenging situations
- Strong client service focus, solutions oriented and capable of ensuring a high service level to clients
- Take personal pride in delivering high quality service to internal and external clients
- Ability to demonstrate a high level of initiative and problem-solving capabilities
- Ability to work in a regulated environment and to respect the external and internal guidelines
- Ability to maintain performance and positive relationships in stressful/challenging situations
- Agility and pragmatism in a complex and changing environment
- Good command of MS office products
- Excellent command of English, French, and Flemish
**Offer**
Our client, an insurance company, offers an interesting challenge.
-
Client Services Officer
il y a 1 semaine
Luxembourg OPTA COURTAGE S.A Temps plein**Client Services Officer (h/f)**: **Votre mission**: Vous prendrez en charge la gestion de contrats d'assurance vie et interviendrez notamment sur les tâches suivantes: - Maintien et développement de relations de qualité avec nos partenaires, internes ou externes, et notre clientèle - Gestion administrative des contrats : nouvelles souscriptions,...
-
Client Services Officer
il y a 1 semaine
Luxembourg Axis Group Temps pleinVous êtes passionné par le secteur de l'assurance vie et vous souhaitez apporter votre contribution au sein d'une équipe dynamique ? Nous recherchons un Client Services Officer pour gérer de manière proactive les contrats, assurer un suivi administratif rigoureux et fournir un service client exceptionnel. Si vous possédez une solide expertise dans le...
-
Client Service Officer
il y a 2 jours
Luxembourg, Luxembourg EFG Bank Temps pleinDescriptionOur CompanyEFG International is a global private banking group, offering private banking and asset management services. We serve clients in over 40 locations worldwide. EFG International offers a stimulating and dynamic work environment and strives to be an employer of choice. EFG is committed to providing an equitable and inclusive working...
-
Client Service Officer
il y a 1 semaine
Luxembourg Axis Group Temps pleinAre you passionate about the life insurance industry and want to contribute to a dynamic team? We are looking for a Client Services Officer to proactively manage contracts, ensure rigorous administrative follow-up and provide exceptional customer service. If you have solid expertise in the field, a perfect command of French and Dutch, outstanding...
-
Client Service Officer
il y a 6 jours
Luxembourg, Luxembourg TMC Temps pleinLuxembourg Digital & IT Luxembourg HybridTMC Luxembourg is looking for Client Service Officer for one of its clients.About The Member CompanyWe are a global high-tech consultancy company with a team of entrepreneurial engineers, scientists, and digital experts from around the world. Together we form a fast-growing and proud community. We offer consultancy...
-
Client Service Manager, Officer
il y a 2 jours
Luxembourg State Street Temps pleinWho we are looking for Our team is rapidly growing and we are seeking a Client Service Manager to join the team. We are looking for a person who has excellent relationship and communication skills, able to work independently in order to manage client relationships but also assist in the onboarding of new business for existing and new clients. You will work...
-
Client Service Officer
il y a 2 jours
Luxembourg Deutsche Börse Temps plein**Learn. Develop. Grow. But always: Share value**: Join our international team that drives positive change, united by a spirit of openness and curiosity. We empower you to have an impact and to grow - personally and professionally. With us, you work at the heart of financial systems and evolve the way markets operate. We’re excited about the future because...
-
Operations Client Service Officer
il y a 2 jours
Luxembourg State Street Temps pleinWho we are looking for As an Officer in Luxembourg Fund Accounting Team, you will be responsible for oversight of NAV Production and be facing client for the design and implementation of new processes. You will also be gatekeeper for any client queries related to Fund Accounting and coordinate regulatory report for Nav incident. Taking part in Dui Diligence...
-
Client Services Officer ncso0523
il y a 1 semaine
Luxembourg Nadi Solutions Temps plein**About Nadi** Nadi is a unique Regtech platform that automates the production of fund-related reports and documents from a single source of data. Today our solution is used in more than 10 jurisdictions. Our vision is to be recognized as the European leader for fund-related financial and regulatory reporting while being a great place to work for our...
-
Client Service Management, Officer Level
il y a 2 semaines
Luxembourg State Street Temps pleinINTERNATIONAL FINANCIAL DATA SERVICES (IFDS) IFDS, established in 2007, is a market leader in Transfer Agency Services committed to providing high quality services and technology to our clients, with European offices in Dublin and Luxembourg. IFDSL is owned equally by SS&C Technologies Holdings, Inc. and State Street Bank Corporation. IFDSL services and...
