Installation Technician

At Luxscan Technologies, we value a noble and essential natural resource for the survival of the planet : Wood.

We are world-wide leader in the design, manufacturing and installation of industrial scanners for automation in the timber industry.

Our company, based in Luxembourg, is part of the WEINIG group. WEINIG is a German group, producing machines and production lines for solid wood and panels production. We benefit of the flexibility of a 50 employees company but with robustness of a wide international group behind us.

We are looking for a motivated **Installation Technician / Engineer (F/M)** who is committed to contributing to our success to provide our clients with quality machines that facilitate the creation of aesthetically pleasing, solid and compliant wooden components.

**Your Missions**

Supervised by a Service Manager, you will be in charge of handling the installations of our machines located **all over the world**. As we have a rotation system inside the Service team, there are inhouse tasks as well that are part of the daily operation. The travelling portion can represent up to 50% of the time.

To be more precise, you will have to provide these following tasks:

- **Prepare** a new machine for a Factory Acceptance by the customer before shipping
- **Installation**of the machines at the customers factory
- **Train **customers on their new machine
- **Service**existing machines
- **Provide technical assistance** and support for incoming queries related to computer systems, software, and hardware (vision systems)
- Identifies, researches, and resolves technical issues for end users
- Have a strong awareness for technical contents and suggest improvements for an increased reliability

**Your Profile**
- You are **open minded** and ready to work in a **multicultural environment**;
- You have a **great Team Spirit** which is really important to share your daily tasks with your future colleagues in an **open space**.
- You have the ability to **work in autonomy**
- You have excellent communication (oral and written) skills in **English **and good knowledge of **German** will be considered an advantage in order to be able to communicate with the headquarters based in Germany (Any other European Language is considered as an asset).
- You have proven analytical and problem-solving abilities even under high pressure situations
- You have a degree in automation, electronics, electrical or computer sciences (minimum Bachelor degree

**It would be even more perfect if**:

- You have at least 2-3 years' experience in a similar position is considered an asset.
- You are proactive, flexible and multi-task.
- You have experiences in vision systems
- You have the ability to **follow up on incidents and to set priorities.**

**Our Offer**
- An **intensive training**on our systems
- A permanent full-time time contract
- A **long-term position** in a fast growing and **dynamic team** with a world-wide presence
- To continuously deepen your knowledge and to further develop your personal competencies
- An attractive salary package as well as other benefits
- Offices ideally located in Foetz with a **company parking**
- Charging stations for electric cars

**Job Types**: Full-time, Permanent

**Language**:

- english (required)
- german (preferred)