Service Owner Database Services

**About Proximus Luxembourg**
Proximus Luxembourg is a leading historical player in the ICT & Telecoms markets. Proximus Luxembourg addresses both residential and business markets through its commercial brands Tango, Telindus and more recently Codit.

With PSF support status, the company has almost 750 employees. All these experts share a passion for digital technology, a spirit of openness and innovation, and a desire to simplify, connect and make their customers' personal and professional activities ever more secure.

Proximus Luxembourg is actively contributing to the acceleration of Luxembourg's digitalisation and its economic influence through the development of connectivity, resilient infrastructures and 5G, as well as innovative technologies such as Blockchain, Artificial Intelligence, Machine Learning and IoT.

Proximus Luxembourg is a subsidiary of the Proximus group (Euronext Brussels: PROX), provider of digital services and communication solutions operating in the Belgian and international markets.

**Telindus Luxembourg - Share more than technologies**

Telindus is a brand of Proximus Luxembourg.

Founded in 1979, Telindus Luxembourg accompanies all organizations in their digital transformation, by providing holistic ICT & Telecommunication solutions, as well as tailored support services. Its areas of expertise include Telecommunication Services, ICT Infrastructure, Multi-Cloud, Digital Finance Solutions, Cybersecurity, Business Applications, Managed Services and Training.

**Job Content**:
**Position Overview**:We are seeking a highly skilled and experienced Product/Service Owner to lead the strategic planning, development, and management of our critical Database Services. As an integral member of our IT services team dedicated to serving a public administration, you will play a key role in ensuring the optimal performance, security, and reliability of the database services, with a focus on Oracle, PostgreSQL, and MS SQL.

**Responsibilities**:
1. Platform Vision and Strategy:

- Develop a clear and comprehensive vision for the Database Services, aligning it with the overall IT strategy and objectives of the public administration.
- Formulate and execute a strategic roadmap that outlines enhancements, upgrades, and expansions for the database services.

2. Stakeholder Engagement:

- Collaborate closely with internal stakeholders, including database administrators, system architects, and IT managers, to understand their requirements and gather feedback for continuous improvement.
- Establish strong relationships with external stakeholders within the public administration to ensure the database services meet their evolving needs.

3. Database Service Development and Management:

- Oversee the end-to-end lifecycle of the database services, including design, implementation, optimization, and maintenance.
- Work closely with database administrators and development teams to prioritize features, upgrades, and patches based on business value and impact.

4. Performance Monitoring and Optimization:

- Establish and monitor key performance indicators (KPIs) for the database services, proactively identifying and addressing performance bottlenecks.
- Implement optimization strategies to enhance database efficiency, scalability, and responsiveness.

5. Security and Compliance:

- Collaborate with security experts to ensure that the database services adhere to industry best practices and comply with relevant regulations.
- Implement and maintain robust security measures to safeguard sensitive data stored within the databases.

6. Vendor Management:

- Manage relationships with database vendors, ensuring timely updates, support, and alignment with the public administration's requirements.
- Evaluate and recommend new technologies or tools that could enhance the database services.

7. Documentation and Training:

- Develop and maintain comprehensive documentation for database services, including configuration guides, best practices, and troubleshooting procedures.
- Organize and conduct training sessions to empower internal teams and stakeholders in effectively using and managing the database services.

**Profile**:
**Qualifications**:

- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
- Proven experience (min 5years) as a Product Owner or Service Owner in managing database services, especially with Oracle, PostgreSQL, and MS SQL.
- Strong understanding of database architectures, technologies, and best practices.
- Excellent communication and interpersonal skills.
- Familiarity with public administration processes and compliance requirements is a plus.

**Requirements**:

- Must fulfil the requirements to obtain an EU security clearance
- Fluency in English (written and spoken) is required; proficiency in any other European language is a plus.

**Our Offer**:
A professional and stimulating working environment in IT & telecom sector. Various career opportunities w