Customer Service Representative
il y a 6 jours
**PM-International**is Europe’s largest retail distribution company in the area of health, fitness and beauty. We are currently **number #6 in the DSN Top 100**companies in the world For more than 31 years we have set up the highest standards for development, manufacturing and distribution of premium products and we are growing every day
**PM-International**is all about peak performance, bringing creativity and state-of-the-art science with one vision in mind: to achieve market leadership in the distribution of high-quality products for health, fitness, and beauty worldwide. We help people live a better, healthier, and fitter lifestyle.
We are looking for an **Customer Service Representative**joining our Team in Strassen, Luxembourg.
**WHAT ARE YOUR RESPONSIBILITIES**:
- You are the main point of contact for distributors and customers
- You process orders in our merchandise management system
- You have experience in handling complaints and documenting them
- You are responsible for maintaining the customer database and history
- You support the team with inventory management
**WHAT ARE THE REQUIREMENTS**:
- A Bac +2 level education, ideally with experience in customer service — we also offer the opportunity for recent graduates to prove themselves
- Good knowledge of MS-Office
- Good command of German, French, and English — both spoken and written. Any additional language will be considered an advantage
- Confident interaction with customersYou are flexible, reliable, and have a team-oriented mindset
**WHAT DO WE OFFER**:
- An international, young, and fun work environment in a dynamically growing company
- Great career path
- Christmas Bonus + Holiday Bonus
- Company performance bonus
- Lunch vouchers
- Free parking
- A generous voluntary social benefit program, including monthly free products and a special purchase discount on our products
- Free use of the in-house gym
- Housing Allowance for employees living in LuxembourgCompany outings, afterwork parties, Christmas parties
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