Senior Manager

Senior Manager -Corporate Governance

Job ID

255482

Posted

14-Jan-2026

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Legal

Location(s)

Luxembourg - Luxembourg - Luxembourg

ROLE PURPOSE (HIGH LEVEL SUMMARY OF THE ROLE)

The Senior Manager –Corporate Governance is responsible for daily interactions with our external clients and business partners concerning their operational and procedural queries. Aside contact with the clients and external business partners you will also interact with various internal teams including Fund Administration, TA, Compliance, Legal and any other teams.

PRINCIPAL ACCOUNTABILITIES (KEY ACTIVITIES AND DECISION-MAKING PROCESS)

Clients' Services:

• Possess an excellent understanding of all Company Secretarial and Corporate Governance aspects and be able to represent the department.
• Manage the statutory requirements of Luxembourg (and other jurisdictions), listed and unlisted, entities, with supervision.
• Be the first point of contact for team members, coach and train them, including delegating work and reviews.
• Assist with the creation and maintenance of various internal tracking spreadsheets and daily/weekly/monthly reporting, as well as participate in collection and collation of KYC documents for client files.
• Manage and mitigate risk, within the day-to-day activities and escalate as appropriate.
• Provide exceptional client service and be an escalation point for clients on all Company Secretarial and Corporate Governance matters.
• Participate, as necessary with the structuring of transactions.
• Communicate with clients, (tax) advisors, lawyers, notaries, other professionals, government institutions and other CBRE offices worldwide.
• Takes action across various departments to implement solutions to resolve escalated issues.
• Proactively work with clients and internal teams on Company Secretarial and Corporate Governance servicing challenges and enhancements.

Governance

• Remain knowledgeable of industry developments and changes particularly in the regulatory space.
• Apply information from communications regarding new products, industry environment and regulatory requirements to make decisions that are in the best interest of the clients.
• Maintain a good understanding of Company Secretarial and Corporate Governance policies and procedures and ensure they are adhered to daily.
• Ensure any issues, errors or complaints are escalated accordingly, and adequate steps are taken to resolve and prevent future occurrences.
• Proactively work with the other operational teams to ensure issues are resolved to the satisfaction of the client.
• Identify gaps/risks within current model and work on process improvements.
• Identifies, anticipates, and creates opportunities within all policies & procedure guidelines and customer service standards to achieve operational, productivity and quality objectives.
• Recommends and adheres to continuous improvement concepts.

Operational Development

• Effectively coordinate and oversee special processing situations and projects through clear and effective communication and excellent organisation skills.
• Continually review processes for maximum efficiency and make necessary changes where necessary.
• Minimize overtime and to implement additional efficiencies as automation projects are completed.
• Develop the Company Secretarial and Corporate Governance Department, coached and trained subordinates to reach qualitative and quantitative targets.

Team Management

• Ensure adequate staffing levels are in place, to meet both daily and future business requirements.
• Manage resources for example, ensure a schedule is in place to cover the various tasks and skill set of the team members.
• Participate in the interview and selection process for job applicants where appropriate.
• Organize and conduct training with staff on client specific nuances as well as arranging cross training to develop depth and breadth of knowledge.
• Conduct annual performance appraisals and provide regular feedback based on goals for direct reports.
• Provide mentoring, assistance, guidance and support to the managed team.
• Ensure regular team meetings where attendees would actively participate.

EDUCATION AND EXPERIENCE

• Between 5 and 10 years' experience in the Company Secretarial and Corporate Governance position preferably within a management company or financial and corporate services provider.
• Experience in Domiciliation, Company Secretarial and Directorship services.
• Experience in team management.

COMMUNICATION SKILLS

§ Fluent in English, both verbal and in writing (whereas knowledge of any other language can be an advantage).

§ Ability to build strong working relationships with colleagues and clients from different countries and cultures.

§ Excellent communication skills.

§ Ability to provide efficient, timely, reliable, and courteous service to customers.

§ Ability to effectively present information.

§ Proven ability to communicate effectively, both orally and in writing and interact effectively with management, employees, and auditors.

REASONING ABILITY

• Extensive responsibility dealing with day-to-day issues as well as planning and executing projects/ initiatives.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication skills, and adept at communicating with all levels of the business and technical stakeholders of the organization.
• Understanding of operational risks and related controls, audit and internal control frameworks
• Well organized with strong administrative skills, team spirit, flexible and self-motivated.
• Demonstrable experience of working accurately and with attention to detail.
• Knowledge of Luxembourg AML / KYC requirements.
• Ability to work autonomously and remain calm under high pressure.
• Strong business ethic, service minded, be able to meet deadlines under pressure, eye for details, analytical and problem-solving skills.

OTHER SKILLS AND/OR ABILITIES

• Proficient in Microsoft Office Suite applications.
• Experience with companies governance systems.

OBSERVATION TO COMPLIANCE PRINCIPLES:

The jobholder will also adhere to and be able to demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records, and where appropriate, by the timely implementation of internal and external audit points, including issues raised by the regulator.

The jobholder will implement the compliance policy and procedures (the term "compliance" embraces all relevant financial services and laws, rules and codes that the business has to comply with) this will be achieved by adhering to all relevant processes/procedures and completing the mandatory Company's trainings in a timely manner, thus fostering a compliance culture within the Company.