Markets & Product Expansion - Location Lead - Payments - Executive Director

Release your expertise and navigate regulatory landscapes to bring products to life in a global market. Shape your future and ours as you collaborate with teams and bridge products with market demands.

The EMEA Markets & Product Expansion (MPE) Team is a dynamic team part of J.P. Morgan Payments, responsible for country strategy, development, commercialization and local relevance of payment products across the region. The team acts as the voice of the customer within the Payments organization, ensuring clients' needs are understood and addressed.  

We are seeking a dynamic and forward-thinking Executive Director to join our team and implement our payments strategy in Western Europe. 

As a Market and Product Expansion Director within the EMEA Markets & Product Expansion (MPE) Team, you serve as the subject matter expert on market requirements and are the point of contact for regulators. You bring an extensive understanding of the regulatory landscape in different regions and markets to help ensure our products launch and are adopted successfully.

In addition to the Western Europe Market and Product Expansion responsibility, you will take on the role of "Head of Payments Luxembourg". This role will embed you deeper in the wider J.P. Morgan Payments franchise and underline your collaboration efforts with the local Payments team. Representing the business in local forums and conferences is key to grow the European footprint of the brand. You act as the Payments leader in the country, fostering the collaboration with other lines of business in this important central European treasury hub. 

Engagement with multiple internal stakeholder groups such as Sales, Operations, Service, Technology, Risk, Compliance and Legal is critical to the success of this role. The ideal candidate will focus on deepening our geo footprint while reducing operational costs and risks within the current model.

Job Responsibilities

• Designs product operational activities to fit the market and adapts collateral, sales training, pricing, and request for proposal (RFP) materials to resonate with target segments
• Grows our Western European market, brings opportunities to the Product Management team, advocates for expansion, provides input into business cases, and meets business targets
• Maintains an open relationship with market regulators and supervisors with insights into regulatory dialogue across the market
• Partners closely with Product teams to ensure adherence to local regulations, controls frameworks, and governance approval processes
• Understands local market to define country value propositions and visions and stays abreast of emerging technologies, industry trends, and regulatory changes impacting the payments landscape
• Anticipates internal and external factors impacting the business' governance and implements plans to mitigate risks and capitalise on opportunities
• Identifies market opportunities, customer needs, and competitive landscape to strengthen countries positioning and socialise with internal stakeholders
• Familiarises with local country nuances through market research, customer feedback, and industry trends. Monitors country performance metrics, check on growth progress of the country, and identifies areas for improvement
• Develops and maintains strong relationships with internal stakeholders and industry partners, through industry forums, client events and marketing events
• Helps drive country footprint deepening and revenue growth through targeted commercialisation plans

Required qualifications, capabilities and skills 

• Fluency in English 
• Highly motivated individual with significant experience in the commercial payments industry and proven knowledge of payment systems, banking operations, and financial technology
• Advanced level knowledge of risk management and controls, regional and local nuances, and governance requirements
• Proven ability to identify opportunities for market growth in line with regulatory requirements and demonstrated prior experience influencing across functions and teams while delivering value at scale
• Strategic thinker with ability to work in a systematic manner and develop a vision
• Expertise in product development, management or product delivery 
• Experience working with industry and regulatory bodies, standard setters & Effective change-management as well as strategy-management experience
• Advanced communication, presentation, influencing and interpersonal skills with an ability to present complex information clearly to various stakeholders
• Ability to develop and articulate a clear value proposition that aligns with business objectives
• Active team-player in developing the team, fostering a collaborative and supportive culture, and bringing positivity and a sense of belonging to the office