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Technical Support and Documentation Engineer
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Let's Design the Future Together
Are you ready to be part of a team that strengthens technical excellence in the automotive industry?
At Anadolu Isuzu, every opinion matters, every individual is equal.
We care more about what you can do than who you are. We work together to build a fair and inclusive work culture where different talents come together, and all our employees are supported to realize their full potential.
Join the Anadolu Isuzu family as a Technical Support & Documentation Engineer, take an active role in developing our technical support ecosystem, and help us deliver sustainable quality and customer satisfaction.
If you also:
Are a graduate of Automotive, Mechanical, Mechatronics, or Electrical-Electronics Engineering,
Preferably hold or are pursuing a Master's degree in a related field,
Have advanced English proficiency (a second foreign language is an advantage),
Have at least 5 years of experience in field technical support within the automotive industry,
Have knowledge of internal combustion engines and electric vehicle systems,
Possess systematic knowledge of vehicle components, their operating principles, and potential failures,
Are familiar with vehicle electronics and CAN-BUS systems,
Have strong diagnosis and problem-solving skills,
Are experienced in using diagnostic systems and tools,
Are eager and capable in system development,
Are a strong team player with excellent communication skills,
Have no restrictions for travel,
Can support the training department when required,
then this opportunity is for you
What will you do when you join us?
Contribute to the development and improvement of the technical support system
Use diagnostic tools and perform necessary device and vehicle updates
Detect and interpret fault codes
Read, analyze, and actively use electrical circuit diagrams as part of fault resolution
Collect customer feedback, prepare reports, and turn them into internal action items
Analyze diagnostic test results and technical reports received from suppliers, and manage processes accordingly
Perform field visits when necessary to ensure fault resolution
Provide technical training for supported products when required
Regularly report encountered failures and take an active role in finding permanent solutions
Participate in component, system, and vehicle software simulation activities, performing fault analysis and reporting
How Does Our Journey Progress?
Preliminary Evaluation Process
Technical & Competency Based Interview
Evaluation Tests
Physical Interview
Reference Check
Offer Process
Note: Process steps may vary depending on the nature of the position.
We Grow with Our Differences, Empowered by Equality
At Anadolu Isuzu, every idea counts and every individual matters.
Apply now to take part in this journey
Who Are We?
As the Anadolu Isuzu family, we operate in more than 50 countries outside Türkiye, with more than half of our business volume coming from overseas markets and the defense industry. At Anadolu Isuzu, we have been manufacturing commercial vehicles in Türkiye since 1984 and have been expanding our production portfolio through a publicly traded joint venture between Anadolu Group, Isuzu Motors Limited, and Itochu.
We focus on the commercial vehicle segment of the automotive industry and, as Anadolu Isuzu, we have a strong product range, effective after-sales services, and an extensive dealer and service network. We are in an assertive position in export markets through our manufacture of trucks, light trucks, midibuses, buses, and pick-ups.
What Do We Offer?
- Private health insurance (including coverage for spouse)
- Individual pension plan with employer contribution
- Birthday and social casual leaves
- Flexible online training budget
- Continuous development opportunity with technical and competency trainings
- Intrapreneurship projects
- Volunteering projects
- Social clubs
- Employee support hotline
- Daycare support for female employees
Aday Kriterleri
Tecrübe: 3 Yıl
Eğitim Seviyesi: Lisans
Pozisyon Bilgileri
Şirket: ANADOLU ISUZU
Fonksiyon: Diğer
Çalışma Şekli: Tam Zamanlı
Şehir: Kocaeli
Ülke: Türkiye (TR)
