Front Desk Receptionist
il y a 1 semaine
Company Description
Elysium Gym Luxembourg is a brand-new premium fitness destination in Howald, spanning over 2,500 m² across three floors. Our state-of-the-art facility features dedicated zones for strength training, HYROX, functional training, and group classes, equipped with top-tier machines from the industry's leading brands.
As a locally founded and independent business, our mission is to create a space that inspires and supports everyone, from first-time gym-goers to experienced athletes, to unlock their full potential in a motivating, inclusive, and design-driven environment.
Role Description
We are looking for a dynamic and service-oriented
Front Desk Receptionist
to join our team on-site in Howald.
As the first point of contact for our members and visitors, you will play a central role in shaping the
Elysium experience
. Your responsibilities will include welcoming and assisting members, managing memberships and class bookings, selling
shakes, coffee, and supplements
, and providing guided tours of the facility.
This position requires a proactive, friendly, and reliable individual who takes pride in creating a
professional yet approachable
atmosphere at all times.
Key Responsibilities
- Greet and assist members and visitors with a positive and welcoming attitude
- Manage membership inquiries, sign-ups, and account updates
- Handle sales of beverages, shakes, and supplements at the bar area
- Maintain a clean, organized, and inviting reception and lounge space
- Give guided tours of the facility to prospective members
- Answer emails and in-person inquiries efficiently
- Conduct occasional walk-throughs of the gym to ensure members are following safety and equipment rules
- Perform quick bathroom or locker room checks and light tidying if necessary to maintain hygiene standards
- Support the team with administrative and operational tasks as needed
Qualifications
- Strong customer service and communication skills; friendly, articulate, and attentive
- Confident handling of reception duties and basic administrative tasks
- Organized, reliable, and comfortable multitasking
- Team-oriented with a positive and professional attitude
- Basic computer proficiency (email, scheduling systems, MyClubPlanner)
- Experience in fitness, sports business, hospitality, or retail is a plus but not required
- Languages:
Fluency in English (Luxembourgish, French, German and Portuguese)
Why Join Elysium
- Work in one of Luxembourg's most modern and inspiring fitness environments
- Be part of a motivated, close-knit team passionate about fitness and wellbeing
- Growth opportunities as the brand expands
- Free gym membership and product discounts
