IT Database Engineer

About Utmost International

Utmost International is a leading provider of insurance-based wealth solutions operating across the UK, Europe, Latin America, Asia, and the Middle East. Its solutions are largely based on unit-linked insurance policies, serving the needs of affluent, high net worth (HNW), and ultra-high net worth (UHNW) individuals.

About Utmost Luxembourg S.A.

Sitting at the crossroads of private banking, asset management, and insurance, we operate in a well-established and fast-growing division of the financial services industry. Our dynamic international team of 450+ experienced wealth structuring specialists, subject-matter and technical experts consists of 50 different nationalities, speaking over 30 languages.

We are a diverse and inclusive organisation driven by a values-based culture that promotes excellence, ambition, and innovation. We invest in talented teams who develop their expertise, curated through support and training, and fostered through a people centred culture. Our people truly are our greatest asset

Your role – Are you ready for a challenge?

Part of the IT Infrastructure and Operations Team, the IT Database Engineer is mission-driven, with industry experience and a set of engineering practices for running safe and reliable production systems, design for operability and security, and working with a breadth of tools and approaches to solve a broad spectrum of problems. The IT Database Engineer's responsibilities include ensuring the availability and safety of the company's database infrastructure, while also contributing to the IT Operational duties of the team.

Your responsibilities will be as follows:

1. Core Responsibilities
   • Incident response and resolution: when incidents occur, you are responsible for responding promptly, diagnosing the problem, debugging, and implementing appropriate solutions to minimize downtime and restore services,
   • Collaboration with cross-functional teams: work closely with other teams, to understand their requirements, provide support, and ensure smooth operations of the whole platform,
   • Documentation and knowledge sharing: maintaining accurate documentation of configurations, troubleshooting procedures, and best practices is crucial. You collaborate with colleagues to share insights and enhance the overall team knowledge,
   • Incident post-mortems and continuous improvement: after resolving incidents, conduct post-mortem reviews to identify root causes, document findings, and suggest improvements to prevent similar incidents in the future. Actively participate in continuous improvement efforts to enhance system reliability and resilience,
   • Security and compliance management: collaborate with security teams to ensure security controls and compliance requirements are met. Implement security measures, apply patches, and perform vulnerability assessments to protect against potential threats.
2. Technical Duties – IT Database Engineer
   • Database Administration: responsible for administrating databases across various technologies, with a strong focus on MS SQL and Oracle instances
   • Design: responsible for proper database design and optimisation (in collaboration with the IT Development team and the IT Engineering team)
   • Backup & Maintenance: responsible for the backup and recovery process of databases, as well as performance tuning and maintenance tasks associated with database lifecycle
   • Monitoring & Observability: Ensuring the adequate monitoring and visibility on the database capacity and performance
   • Disaster Recovery: Contribute into the disaster recovery strategy and implement mechanisms to ensure data and service availability in case of disasters or failures

While the aim is not to master every field or technology, it is deemed crucial to have a global understanding of the different technical layers that fall under the responsibility of the IT Infrastructure & Operations Team. In particular, it is appreciated if you have knowledge in any of the following:

• Windows Server Management,
• Linux Servers Management (Red Hat),
• Active directory management (DNS, DHCP, GPO, etc),
• VMware ecosystem,
• Storage systems (Traditional or Hyperconverged),
• Backup systems (preferably CommVault),
• Experience with Monitoring tools (OEM, CheckMK, Nagios or other),
• Job scheduling and Automation (SMA OpCon or other),
• Proficiency in scripting languages such as PowerShell, Bash and/or Python would be an asset.

Your profile – Have you got what it takes to become our IT Database Engineer?

• Bachelor's or Master's degree in Computer Science, Engineering or a related subject,
• Oracle Certified Professional (OCP) or Microsoft Certified: Azure Database Administrator Associate is a plus,
• Proven work experience in engineering, or a similar role with a focus on reliability and scalability,
• Quick learner, with strong troubleshooting, debugging and analytical skills and enjoying technical challenges,
• Autonomous and solution oriented. You are eager to innovate and try new things,
• Team worker and able to communicate effectively with peers and other departments,
• Highly organized and can adjust priorities, while having great attention to detail,
• Strong team player with good time-management skills and great interpersonal and communication skills,
• Demonstrate leadership, a sense of ownership and pride in your performance and its impact on the company's success,
• Fluency in English. Any additional language, in particular French, is considered an asset.
  

As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to gender, colour, religion, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Given the sensitive nature of our business, industry sector and the role as described, the selected candidate is required to provide a criminal record (Bulletin n°3 for Luxembourgish residents). This excerpt will be kept by Utmost Luxembourg S.A. in compliance with article of the law of 23 July 2016 and for no longer than one month from the conclusion of the employment contract; otherwise, it will be destroyed without any undue delay should the candidate not be hired.

Utmost Luxembourg S.A. is aware of its obligations under the General Data Protection Regulation (GDPR) and is committed to processing your data securely and transparently.

Our Recruitment Privacy Notice is in line with GDPR and provides more information with regards to the types of data that we collect and hold on you as a job applicant, including for the performance of Background Checks.  It also sets out how we use that information, how long we keep it for and other relevant information about your data. For full details please click here Recruitment Privacy Statement

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