Banking Operations Officer

Pictet is an investment-led service company, offering wealth management, asset management and related services.

We are an independent investment partnership known for our long-term mindset, responsible approach to business and entrepreneurial spirit. These principles have defined us since 1805. For our clients, colleagues, and wider society, we always aim to do the right thing and honour our commitment to enduring quality.

With more than CHF 686 billion in assets under management or custody as of December 31st 2023, Pictet is today one of the leading Europe-based independent wealth and asset managers.

The Group is headquartered in Geneva, where its activities began, and employs more than 5000 employees. With 30 offices, it is also present in Amsterdam, Basel, Barcelona, Brussels, Dubai, Frankfurt, Hong Kong, Lausanne, London, Luxembourg, Madrid, Milan, Monaco, Montreal, Munich, Nassau, Osaka, Paris, Rome, Shanghai, Singapore, Stuttgart, Taipei, Tel-Aviv, Tokyo, Turin, Verona, Shanghai, New York and Zurich.

The Pictet Group is one of the world's leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 700 people.

Operations provide secure and efficient processing of Pictet's banking transactions and investment funds. Our teams ensure all activities follow regulations and manage risks.

By developing and maintaining a modern, robust infrastructure, we guarantee reliable, high-quality services for Pictet wealth management, asset management and real estate clients.

We are seeking a dedicated and detail-oriented Transaction Officer - Cash to join our Banking Operations team. The primary responsibility of this role is to process IN/OUT payment transactions efficiently and accurately, ensuring seamless operations across various payment systems and customer categories.

• Process, invoice, and validate payment orders across systems such as TARGET, SEPA (SCT/SDD), and cash correspondent networks
• Handle transactions for all customer categories, including PWM, PAS FRONT, FPS, and PAM PAI, in all currencies and for all BPAG entities (7 Business Units)
• Manage incoming SWIFT MX and SEPA messages (Pacs.00x & Camt.0xx)
• Reconcile suspense items and monitor investigation files
• Ensure accurate accounting of incoming funds via SWIFT, SEPA, TARGET, and BACS for our customers
• Analyze and process reversals, cheque cashing, and issue requests
• Perform first-level processing of Fircosoft hits
• Manage standing orders, including creation, validation, and closure
• Process SWIFT FreeText eT Broadcast messages
• Enter, correct, verify, and authorize SWIFT messages in the AMH system
• Ensure that risk management is controlled at every stage of operations processing, including during the updating of procedures
• Analyze existing processes to identify productivity gains and apply Agile and Lean working methods

• Minimum Bac +2 or equivalent in Economics
• At least 3 years of experience in a "Custodian Bank / Custody" department
• Proficiency in back-office transfer processes
• Familiarity with IT tools such as Avaloq, AMH, Swift, Fircosoft, Jira, Lotus (suspense tracking), Idoc, AvaloqOrderList Loader, and Luxis
• Strong knowledge of MS Office software
• Understanding of SEPA, TARGET, and BACS payment systems
• Strong interest and ease in using new technologies as well as IT tools (Artificial Intelligence, VBA, Python, Power Query, etc.)
• Strong analytical skills and a willingness to learn
• Ability to meet deadlines and work under pressure
• Team-oriented mindset with empathy and excellent communication skills
• High level of discretion and confidentiality
• Spirit of innovation, curiosity, and a taste for process improvement
• Fluent in French
• Good knowledge of English

We will not accept any CVs from agencies.

In accordance with the provisions of the Luxembourg law of 23 July 2016 amending the law of 29 March 2013, candidates may be required to provide an extract from their criminal record. This document, issued by the authorities, must not be older than three months. Such a document will be requested with the aim of carrying out a character check on candidates, bearing in mind the area of activity of our establishment and, more particularly, the tasks described in the job description.

Flexible and modern ways of working

As a responsible and supportive employer, we promote the well-being of our employees through a set of flexible working arrangements, ranging from a work-from-home policy for eligible functions to opportunities for annualised part-time leave and extended parental leave.

Pictet is an equal opportunity employer and is committed to creating a diverse environment. We respect all individuals and seek their inclusion in the workplace.