Operations Management Officer

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For one of the EU Institution, we are currently looking for :

Operations Management Officer (M/F/D)

Purpose

The Institution supports access to finance for SMEs and small mid-caps across Europe through investments and financial instruments. The Operations Management Unit plays a critical role in ensuring smooth and efficient execution of investment activities. This interim position provides essential operational and coordination support to maintain data quality, manage workload peaks, and support ongoing automation and process improvement initiatives.

Reporting line:

The incumbent reports to and works under the supervision of the Head of the Operations Management Unit.

Key Responsibilities

Process Improvement and Automation Support

• Support the digitalisation and automation of application processes for guarantees, equity, and mandates, including mapping current manual workflows, designing digital solutions, and supporting user acceptance testing and rollout.
• Contribute to the development of IT tools and dashboards, helping consolidate stakeholder requirements and improving internal reporting capabilities.
• Work closely with the Business Support division to enhance data management processes and support automation initiatives.
• Gather and consolidate business requirements related to pipeline tracking and reporting.

Operations Management

• Execute accurate and timely data inputs and updates from deal creation to signature, ensuring compliance with investment mandates and operational workflows.
• Manage backlog and pending operational requests, focusing on data quality, consistency, and traceability.
• Conduct data cleaning and validation to support reliable reporting and decision-making.
• Maintain up-to-date documentation of operational processes to promote consistency and knowledge retention.

Coordination and transversal activities

• Liaise with teams across the Investment Office to align operational workflows and timelines.
• Collaborate with other departments (Risk, Legal, Compliance, Finance) to ensure smooth exchanges during operational processing and audit controls
• Assist in preparing briefing materials and operational updates for senior management.

Qualifications

• University degree (preferably at post-graduate level) in Finance, Economics, IT, or related fields.
• 3 to 5 years of relevant professional experience (post-graduation) at a comparable level of responsibility.
• Advanced proficiency in Microsoft Office tools (Excel, PowerPoint, Word, SharePoint, and Power BI) for data analysis, reporting, and documentation.
• Fluent in English (oral & written); knowledge of other European languages is a plus.
• Experience in banking, asset management, private equity, venture capital, portfolio guarantees, or mandates would be an advantage.
• Knowledge of Alteryx or eFront is an advantage.
• Experience with Tableau, Business Objects, or similar data reporting/visualisation tools is beneficial.

Key Competencies

• Action-oriented: Approaching new opportunities and challenges with energy, urgency, and enthusiasm.
• Diligent: Strong attention to detail, ensuring accuracy and meeting deadlines effectively.
• Collaborative: Building partnerships and working constructively in an international, fast-paced environment.
• Effective communicator: Delivering clear, audience-tailored communications.
• Data-driven & Analytical: Ability to analyse large data sets, identify trends, and provide actionable insights.
• Efficiency-focused: Prioritising process optimization, automation, and customer-centric solutions.
• Planning & alignment: Structuring and prioritising work in line with organisational objectives.

Please note that only applications matching the required profile will be reviewed.

Randstad attaches great importance to equal opportunities. We recruit candidates on the basis of their skills, regardless of their age, sexual orientation, nationality, religious beliefs, gender, disability, etc.

Ready to take up this new challenge? Do not hesitate to apply for this vacancy. We look forward to meeting you